General Manager

City West Country; Plymouth; On-site; GBP 71,000 - 116,000; Full time

Job summary

A leading automotive group in Plymouth is seeking a confident and driven General Manager with previous automotive experience to join their team. The role involves maximizing sales and profitability, managing KPIs, and ensuring customer satisfaction. Ideal candidates will have a track record of success in the automotive industry and bring energy and professionalism to their showrooms. They offer an attractive salary and comprehensive benefits.

Benefits

General Managers Car Scheme

25 days holiday + bank holidays

7% company pension contribution

Exclusive Benefits Hub discounts

Employee Assistance Programme

Comprehensive training and support

Cycle to work scheme

Life assurance up to 4 x salary

Long Service Awards

Qualifications

• Track record of success in the automotive industry.
• Ability to manage KPIs and financial management.
• Confidence, energy, and professionalism in a retail environment.

Responsibilities

• Maximize sales and profitability of departments.
• Market sales and aftersales operations.
• Exceed customer expectations consistently.
• Ensure adherence to standard processes.

Skills

Previous automotive experience

Sales and profitability maximization

Financial management skills

Customer relationship management

Job description

General Manager City West Country Plymouth

Location: Plymouth (multisite locations)

Salary: £71,000 plus £45,000 OTE

City West Country are seeking a confident and driven General Manager with previous automotive experience to join our high-performing and customer-focused team.

Why Join City West Country?

With over 40 years in the motor industry, we're a trusted, privately owned group that believes in investing in our people. Whether you're passionate about performance, innovation, or practicality, you'll work with some of the most exciting brands on the road today.

Here's what you'll enjoy:

• General Managers Car Scheme
• 25 days holiday + bank holidays (increases with length of service)
• 7% company contribution to Scottish Widows salary sacrifice pension scheme
• Access to our exclusive Benefits Hub discounts on big brands
• Employee Assistance Programme
• Comprehensive training and support
• Cycle to work scheme and eye care vouchers
• Life assurance of up to 4 x basic salary
• Long Service Awards to celebrate your milestones

Job Purpose

• Maximise sales and profitability of the sales and aftersales departments
• Actively market the sales and aftersales operations
• Consistently exceed customer expectations
• Ensure that all standard processes are adhered to in line with the business needs
• Responsible for the retail sales, aftersales, parts & administration departments
• Manage KPIs such as sales and aftersales targets, profit, stock, & composites
• Financial management including budgets and costs

We're looking for someone with a track record of success in the automotive industry who can bring confidence, energy, and professionalism to our showrooms.

We are passionate about creating a diverse and inclusive place to work, with a commitment to equality and fairness at the heart of our values and everyday practices and policies. We aim to recruit, nurture, and retain a diverse workforce that reflects the diversity of our customer base.