General Manager

The Lounges; Plymouth; On-site; GBP 30,000 - 45,000; Full time

Job summary

Un endroit spécial recherche un General Manager pour diriger l'un de leurs sites phares à Plymouth. Ce poste dynamique implique de gérer une équipe passionnée, de garantir le succès opérationnel, et de faire vivre une expérience mémorable aux clients. Vous bénéficierez d'un soutien renforcé, d'opportunités de développement, et d'avantages compétitifs, tout en contribuant à une marque en pleine croissance.

Benefits

Rémunération des heures supplémentaires

Repas offerts à chaque service

Réduction de 50% pour le personnel

Pause payée

28 jours de congés

Prime de Noël et de Boxing Day

Qualifications

• Expérience de General Manager, Assistant Manager ou similaire en restauration/bar.
• Capacité à gérer des KPI et à prendre des décisions budgétaires.
• Connaissance de la gestion d'équipe et de la formation.

Responsibilities

• Diriger l’équipe d’un restaurant/bar à fort volume.
• Assurer la performance et l'expérience client dans un environnement dynamique.
• Gérer le recrutement, la formation et la gestion des équipes.

Skills

Gestion d'équipe

Service client

Préparation de boissons

Job description

Lounges are pretty special places - and what makes them special is the brilliant people who bring them to life every day.

At Seco Lounge, our stunning flagship site in the heart of Royal William Yard, we're looking for a super-brilliant General Manager to lead one of the most iconic venues in the South West. This isn't your average GM role. Seco is a big, bustling, high-performing Lounge with a loyal following, serious style, and serious potential. We want someone who can own it completely - driving performance, building an exceptional team, and delivering 14 unforgettable shifts a week. You'll bring your own flavour to the role, but your standards will match ours: sky-high. You'll take full ownership, creating a vibrant, inclusive, and smooth-running space where guests feel welcome, the team feels proud, and the community feels at home.

What makes this role special?

• You'll be running one of our flagships in the South West - with all the support and spotlight that comes with it
• You'll lead a large, passionate team in a high-volume, high-energy setting
• You'll be part of a growing, values-led business where progression is a real thing

The Good Stuff

• Overtime pay for every hour worked over contracted hours!
• Staff food on every shift
• 50% off staff discount to enjoy outside working hours from day one
• Paid breaks
• 28 days holiday (inclusive of Bank Holidays) pro rata
• Enhanced maternity and paternity pay after 2 years service
• The most talked-about staff party in hospitality - Loungefest!
• Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
• Company pension scheme
• Long service awards
• Power over your pay with Wagestream
• Emotional and practical support via the Licenced Trade Charity
• Great opportunity for personal development and career progression in a fast growing business
• Achievable bonuses
• Tips shared equally across the team, based on hours worked
• Christmas and Boxing Day off!

What you'll bring

• You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant Manager with a background in restaurants, bars, cafés, or coffee shops.
• You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
• You will be familiar with managing through clear KPIs and making decisions considering labour, stock, food safety requirements, customer sentiment, and other factors in line with brand standards and a budget.
• You will have delivered successful training and recruitment for front-of-house teams including servers through to Assistant Managers.
• Ideally, some experience back of house; understanding what makes kitchen and kitchen teams click would be preferable.

If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram