General Manager

Browns Department Stores; Nottingham; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading department store in Nottingham is seeking a General Manager to train and inspire the team, ensure excellent guest experiences, and achieve business targets. The ideal candidate will have a strong background in managing teams and operational excellence, contributing to the store's success and growth. Competitive perks include bonuses, discounts, private medical plans, and a supportive work environment.

Benefits

Bonus scheme

33% discount across all brands

Discounted gym memberships

Private medical and dental plans

25 days paid holiday

Employee helpline for support

Qualifications

• Experience in managing teams and delivering excellent customer service.
• Ability to achieve business targets and maximize sales opportunities.

Responsibilities

• Train and inspire your team to deliver operational excellence and maximize sales opportunities.
• Ensure our guests are cared for, creating memorable moments.
• Support your business to deliver food and drink of the highest quality.
• Strive towards and achieve business targets.

Skills

Operational excellence

Team training and inspiration

Sales maximization

Guest care

Job description

At Browns Nottingham, we recognize that a good General Manager is key to our success. You'll build a business to be proud of, help grow your team, and achieve targets. You'll be part of a district of sites all working towards making moments that matter and delivering experiences that keep our guests coming back for more.

Join us at Browns Brasserie, a city centre staple since 1973. Picture landmark buildings, signature cocktails, and classically British Brasserie food—all paired with exceptional service. If you put the class into classic, we want to hear from you.

What's in it for me?

• Bonus scheme—reward for your hard work
• 33% discount across all our brands, including Miller & Carter, Toby Carvery, and All Bar One
• 20% discount for up to 5 friends and family
• Discounted gym memberships
• Celebrating success award nights, away days, and team socials
• Private medical and dental plans to keep you safe and smiling

Additionally, as part of Mitchells & Butlers, you'll receive a pension, 25 days paid holiday, high-street shopping discounts, and free shares. We also offer a free employee helpline for support in all aspects of life.

What will I be doing? As General Manager, you'll

• Train and inspire your team to deliver operational excellence and maximize sales opportunities
• Ensure our guests are cared for, creating memorable moments
• Support your business to deliver food and drink of the highest quality
• Strive towards and achieve business targets