general manager

www.findapprenticeship.service.gov.uk - Jobboard; Norwich; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading restaurant brand in Norwich seeks a General Manager to inspire the team and ensure exceptional guest experiences. The role involves coaching staff, maintaining high standards, and driving restaurant performance through effective financial management. The ideal candidate will prioritize inclusivity and team development. Benefits include a bonus scheme, private medical insurance, and generous staff discounts.

Benefits

Bonus scheme – up to £8,000 a year

Access to up to 30% of earnings before payday

Wagamama food allowance

Private medical insurance

Free food on shift

26 weeks full pay + 13 weeks half pay for parents

Recognition programme

Qualifications

• Prioritising a positive and inclusive work culture.
• Dedication to excellence in guest experience.
• Strong financial acumen in budgeting and inventory management.
• Focus on ongoing team development and recruitment.
• Creating an inclusive environment for team growth.

Responsibilities

• Inspire and lead your team to achieve high standards.
• Coach and develop team members for excellence.
• Drive restaurant performance through effective management.

Skills

Emotional intelligence

Budgeting

Inventory management

Strategic marketing

Team development

Problem-solving

Job description

General Manager | Full Time

With over three decades of acting differently, we don’t conform; we celebrate difference. Appreciating personality over perfection – we call it be you, be wagamama. With over 165 restaurants, we are looking for a General Manager to join us on our journey to nourish from bowl to soul.

The Role |

As a General Manager, you’ll inspire your team to go the extra mile for our guests, maintaining high expectations and standards. You will coach and develop your team to be their best while driving restaurant performance and delivering excellent results.

If You |

• Prioritise cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Your ability to influence and empower emerging leaders is key, as you provide training, coaching, and mentorship.
• Are dedicated to excellence in guest experience, ensuring every interaction reflects exceptional service, either through your efforts or by enabling your team with the right skills and mindset.
• Possess strong financial acumen, including budgeting, inventory management, labour management, and strategic marketing. You analyse data meticulously to inform business decisions and foster continuous improvement.
• Focus on building and nurturing your team, from recruitment to ongoing development, committed to their personal and professional growth.
• Care about creating an inclusive environment where your team feels respected and that they belong, allowing them to thrive in their roles and careers.
• Are a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.

Then we’d love to hear from you

What’s in it for you |

• Bonus scheme – up to £8,000 a year
• Access up to 30% of your earnings before payday with Wagestream
• Wagamama food allowance
• Private medical insurance
• Free food on shift – anything from our menu! Plus 50% off outside of work to treat friends and family
• An industry-leading family-friendly policy (expectant or adopting parents receive 26 weeks full pay + 13 weeks half pay)
• Be the first to experience our new menus
• Wagamama parties throughout the year with VIP guests
• Recognition as a nationwide love above the door legend – our national recognition programme

In addition, we offer pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, discounted gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.