General Manager

Rosas Thai; Norwich; On-site; GBP 43,000 - 51,000; Full time

Job summary

A modern Thai restaurant in Norwich is seeking a dynamic General Manager to lead the opening of new sites and manage the front of house team. Candidates should possess strong leadership skills and a commitment to guest-focused service. Responsibilities include managing operations, fostering team growth, and collaborating on marketing efforts. Competitive salary and extensive benefits offered, including bonuses and performance rewards.

Benefits

Competitive salary plus tronc

Quarterly 30% bonus based on targets

Delicious Thai food on every shift

50% off at all Rosas restaurants

Annual staff party

Wage stream discount vouchers

Career growth opportunities

Wellbeing support for employees

Qualifications

• Experience in managing front of house operations.
• Strong background in training and mentoring team members.
• Knowledge in stock control and health & safety regulations.

Responsibilities

• Ensure front of house team delivers the guest journey to the highest standard.
• Work closely with Head Chef for efficient dish preparation.
• Foster growth and a learning culture within the team.
• Manage stock control, maintenance, and H&S compliance.
• Lead by example and set standards for a respectful working environment.
• Collaborate with marketing to drive sales growth.

Skills

Guest-focused service

Team leadership

Stock control

H&S compliance

Sales growth strategies

Job description

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General Manager

Rosa's Norwich

Norwich | Up to £51k including basic, tronc, and bonus | Full time

Rosas Thai is looking for a General Manager to be part of our growing family and lead the opening of our new sites in London. We are seeking a confident individual who is guest-focused and ready to lead a team.

At Rosas Thai, we obsess about the food and don't compromise on quality. There are no Thai clichés or theme park interiors here—just dedication to making the best from simple ingredients across our food, products, and places.

Job Duties:

• Ensuring our front of house team delivers the guest journey to the highest standard
• Working closely with our Head Chef to ensure dishes are prepared to spec and delivered efficiently for dine-in and takeaway orders
• Fostering growth and a learning culture within the team, overseeing training plans, and mentoring career progression
• Managing stock control, maintenance, and H&S compliance
• Leading by example and setting standards for a respectful working environment
• Collaborating with our marketing team to drive sales growth and enhance our presence as a modern Thai restaurant brand

Benefits:

• Competitive salary plus tronc – up to £50k including tronc
• Quarterly 30% bonus based on targets
• Delicious Thai food on every shift plus bottomless drinks
• Access to 50% of wages before payday
• Performance-based rewards
• 50% off at all Rosas restaurants
• Annual staff party
• Enhanced holiday and pension schemes based on length of service
• Wage stream discount vouchers for high street brands
• Employee assistance program
• £35 mobile phone allowance monthly
• Bike-to-work scheme
• Opportunities for career growth and development
• Chance to win a trip to Thailand annually
• Wellbeing support for employees and their families

This is a great time to join Rosas, with many opportunities to make a difference and grow into a leadership role in hospitality and restaurants.

If you're ready to join us, apply now!