General Manager

Rosa's Thai; Norwich; On-site; GBP 40,000 - 50,000; Full time

Job summary

A modern Thai restaurant in Norwich is seeking a General Manager to lead the front of house team and ensure the highest standards of guest service. The ideal candidate will have a focus on team development and must be ready to collaborate with kitchen and marketing teams for sales growth. Competitive salary up to £50k with various benefits including bonuses and discounts at all locations.

Benefits

Competitive salary plus tronc

30% bonus paid quarterly

Delicious Thai food on every shift

Access 50% of wages before payday

Performance based rewards

50% off at all restaurants

Amazing yearly staff party

Enhanced holiday and pension scheme

Discount vouchers for high street brands

Employee assistance programme

£35 monthly mobile phone allowance

Bike to work scheme

Career advancement opportunities

Chance to win a trip to Thailand annually

Wellbeing support for all the family

Qualifications

• Confident individual ready to lead a team in a hospitality setting.
• Experience in managing front of house staff and operations.
• Familiarity with stock control and health and safety compliance.

Responsibilities

• Ensure front of house team delivers high guest service standards.
• Work closely with Head Chef for efficient dish preparation.
• Oversee training plans and mentor staff for career progression.
• Maintain stock control and ensure health and safety compliance.
• Lead by example to foster a respectful working environment.
• Collaborate with marketing for sales growth and brand enhancement.

Skills

Guest focused

Leadership

Stock control

Team training

Sales growth

Job description

Rosa’s Thai is looking for a General Manager to be part of our growing family We are looking for a confident individual who is guest focused and ready to lead a team.

At Rosa’s Thai we obsess about the food and we don’t mess about with the rest. There are no Thai cliches or theme park interiors here. Just dedication to making the best we possibly can from simple ingredients across our food, products and places.

Job Duties:

• Ensuring our front of house team is delivering every step of the guest journey to the highest standard
• Working closely with our Head Chef to ensure every dish is prepared to spec and delivered efficiently for our diners eating in as well as takeaway orders
• Ensure growth and a constant learning culture is instilled within the teams, overseeing their training plans and acting as a mentor for their career progression
• Accountability for stock control, maintenance and H&S compliance
• You will lead the team by example and set the standards for a respectful working environment
• Working closely with our creative marketing team, you will be responsible for sales growth and constantly looking for ways to enhance our presence as a modern Thai restaurant brand

Benefits:

• Competitive salary plus tronc -up to 50k including tronc
• 30% bonus paid quarterly target based
• Delicious Thai food on every shift plus bottomless drinks
• Access 50% of your wages before pay day
• Performance based rewards
• 50% off at all Rosa’s restaurants
• Amazing yearly staff party
• Enhance Holiday and pension Scheme for Length of service
• Wage stream Discount voucher on popular high street brands
• Employee assistance programme
• £35 mobile Phone allowance every month
• Bike to work scheme
• Career advancement opportunities for growth and development
• And a chance to win a trip to Thailand every year !
• Wellbeing support with access for all the family

It is the perfect time to join Rosa’s, we have so many opportunities for you to make a difference in the company and grow to be a great leader in the hospitality and restaurant industry.

If you are ready to be part of the journey, apply now!