General Manager

Greene King; Newtown; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Pension contribution

Training & development

Discount on Greene King brands

Employee assistance program

Maternity/Paternity policies

Discounts at Greene King Inns & hotels

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Greene King is seeking a General Manager to lead a community pub, build a strong team and create a welcoming experience for guests. You will drive sales growth, oversee operations and ensure brand standards while delivering excellent service.

Join a business with a proud heritage, where you’ll develop people, manage profitability, and inspire your team to consistently exceed guest expectations in a fast-paced hospitality environment.

Qualifications

• Sufficient spoken and written English.
• Experience in hospitality, retail or fast-paced environments.

Responsibilities

• Grow pub sales in collaboration with management.
• Lead by example and bring the Greene King brand to life.
• Recruit and develop your team to deliver excellent guest experiences.
• Uphold brand standards and ensure customer and team safety.
• Possess or obtain a personal license if required.
• Maintain high standards and detail in day-to-day pub operations.
• Demonstrate strong communication and leadership skills.
• Maintain business acumen with P&L oversight.
• Support inclusion and caring for staff, pub, and environment.

Skills

Leadership

P&L management

Team development

Customer service

Job description

As General Manager, you'll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you'll lead by example make sure our customers, and teams, have a great time. Qualifications What you'll do as a General Manager...

What you’ll do as a General Manager

• Work with your business development manager and management team to grow pub sales.
• Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
• You will recruit & develop your team to ensure they have the knowledge needed to delight our customers.
• Be a champion of brand standards & ensure customer & team safety at all times.
• Please be aware that if you are successful in this role you will need to either already have, or be able to acquire a personal license.
  Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
• You're great with people, and as a result, have great communication and leadership skills.
• You’ll be business savvy, with a keen eye for P&L control.
• You’ll embrace individuality and care for others, your pub and the environment.
• Previous success at General Manager level is desirable; from a hospitality, retail or other fast paced background, and the right attitude and outlook is essential!
• You’re keen to learn and happiest when you succeed at something new.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.
  Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
• You’ll receive a competitive salary, pension contribution as well as:
• The chance to further your career across our well‑known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well‑being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens.
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Creating places where people feel welcome, safe and that they belong

We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.