General Manager

Butcombe Brewery; Melksham; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join the front-of-house team at Butcombe Pubs & Inns as a General Manager, where you will lead a passionate team, ensuring exceptional guest experiences in a vibrant environment. Focus on maximizing profits and customer service while enjoying flexible hours and abundant growth opportunities.

Benefits

Flexible Hours

30% Discount at Butcombe Pubs & Inns

Extra Holiday for Your Birthday

Personal Growth Opportunities

Length of Service Awards

Wellbeing Support

Qualifications

• Experience in a leadership role within hospitality.
• Proven track record in maximizing guest experience.
• Ability to inspire and manage a team effectively.

Responsibilities

• Lead the front-of-house team to deliver exceptional guest experiences.
• Maximize GP and enhance customer service standards.
• Manage team effectively and retain top talent.

Skills

Leadership

Customer Service

Team Management

Hospitality Skills

Job description

Social network you want to login/join with:

Join Our Front-of-House Team at Butcombe Pubs & Inns: Bring Passion and Excellence to Exceptional Guest Experiences!

At Butcombe Pubs & Inns, we’re all about great food, great service, and creating lasting memories. As part of our front-of-house team, you’ll be at the heart of a dynamic, fast-paced environment, ensuring every guest has an unforgettable experience. Whether you’re greeting guests with a smile or serving up delicious food, Butcombe is the place to thrive and make your mark in hospitality.https://butcombe.com/

We’re looking for a passionate and driven General Manager to lead our team and take the business to the next level. With a strong focus on maximising GP, retaining top talent, and elevating customer service standards, you’ll create an exceptional guest experience while inspiring and managing your team effectively. If you’re a people-focused leader with a proven track record in hospitality, we want to hear from you!

We’re looking for passionate, customer-focused individuals who thrive in a busy environment and take pride in delivering exceptional service. If you’re ready to take your career to the next level and want to be part of a team that celebrates great food, great company, and great service, we want to hear from you!

The King’s Arms is a newly refurbished 18th-century pub and inn in the heart of Melksham.

With 13 comfy and modern ensuite rooms and a warm welcome, we offer the ideal base for exploring Melksham, nearby historic Corsham, Bradford-on-Avon, Bath, and the stunning Wiltshire countryside.

On the menu, our focus is locally sourced produce, seasonal ingredients and pub classics, plus a cracking selection of Butcombe beer and a cocktail menu behind the bar.

Relax in our cobbled beer garden, with parasols and heated areas in the winter – the perfect al fresco spot for a refreshing pint or a bite to eat.

We’re dog-friendly, family-friendly, and happy to cater for both large and small groups. We have two private dining rooms, ideal for weddings, meetings and parties.

Why Join Us?

· Stunning Locations: Work in some of the UK’s most beautiful and desirable spots.

· Award-Winning Team: Be part of a team known for its passion, skill, and commitment to delivering quality service.

· Fresh, Locally Sourced Produce: Work alongside talented chefs who showcase the best of British produce.

· Growth Opportunities: We’re committed to helping you develop your career in hospitality with training, support, and progression opportunities.

· A Team that Cares: Join a team that values creativity, collaboration, and a shared commitment to outstanding service.

What’s in it for you?

· Flexible Hours: We understand the need for work/life balance and offer flexibility to suit your lifestyle.

· Award-Winning Business: Join a company recognised at the National Publican Awards and the National Innovation in Training Awards.

· Benefits Bar: Access discounts and cashback with major retailers, holidays, groceries, and more.

· Length of Service Awards: Celebrate milestones with exciting rewards for your dedication.

· Extra Holiday for Your Birthday: Enjoy an additional day off to celebrate your special day.

· Holiday Purchase Scheme: Buy extra holiday days to suit your needs.

· Diverse Experience: Work in a variety of stunning locations, gaining exposure to different menus and environments.

· Training & Development: Benefit from bespoke training plans and career progression support.

· Learning & Development: Access a wide range of industry courses and personal growth opportunities.

· Team Perks: Enjoy team parties, a 30% discount at all Butcombe Pubs & Inns (50% off food on shift), and exclusive rewards.

· Wellbeing Support: We’re ambassadors for the Burnt Chef Project, supporting mental health, and offer 24/7 Employee Assistance.

There’s a place for you at Butcombe Pubs & Inns. Together, we’ll create exceptional experiences and unforgettable memories for our guests.

Apply Today and Join the Butcombe Family!

Let’s make every guest experience a masterpiece.