General Manager

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About the Lounge Manager Role

Lounges are special places, and their success depends on brilliant leadership. As a Lounge Manager, you will be responsible for leading your team to deliver 14 great shifts, ensuring your Lounge is an exceptional place to work and visit. Your role involves making sure every customer leaves satisfied, thanks to your excellent management skills.

The Benefits

• Annual salary up to £43,000
• Flexible contracts: 40 or 48 hours per week
• Potential bonus scheme of up to £5,000 for General Managers (paid twice a year)
• Overtime pay for hours worked over contracted hours
• Staff meals on shifts
• 50% staff discount outside working hours
• 28 days holiday (including Bank Holidays), pro-rata
• Enhanced maternity and paternity pay after 2 years of service
• Annual staff party - Loungefest!
• Regular competitions and incentives, including trips
• Company pension scheme
• Long service awards
• Pay management with Wagestream
• Support via the Licensed Trade Charity
• Opportunities for personal development and career growth
• Tips shared equally based on hours worked
• Christmas and Boxing Day off

What You Bring

• Experience as a General Manager, Assistant Manager, Deputy Manager, or Restaurant Manager in restaurants, bars, cafes, or coffee shops
• Experience working in a bar environment with food and drink service
• Ability to manage through KPIs, making decisions on labor, stock, food safety, customer satisfaction, and budget
• Experience in training and recruiting front-of-house teams, including servers and assistant managers
• Optional: experience in back-of-house operations and understanding kitchen team dynamics

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