General Manager

Company of Cooks; London; On-site; GBP 51,000 - 60,000; Full time

Job summary

A leading catering service provider is seeking a General Manager for a prestigious visitor attraction in central London. The role involves managing a team of 15-50, exceeding customer expectations, and overseeing multiple café/retail outlets. Ideal candidates will have multi-site management experience and a track record of managing significant commercial turnovers. Competitive salary and comprehensive benefits package provided.

Benefits

Personal Development and Training opportunities

Life assurance scheme

Pension scheme

Holiday allowance

Private medical eligibility

Eye care

Wellbeing strategy including Employee Assistance Programme

Family friendly support

Regular social events

Holiday purchase scheme

Volunteering days

Professional subscriptions

Recognition schemes and people awards

Long service awards

High street discount vouchers

Qualifications

• Proven multi-site experience within contract catering, restaurants, or retail.
• Experience managing large commercial turnovers between £5-7 million per year.
• Ability to manage a large seasonal venue.

Responsibilities

• Manage a team of 15-50 people.
• Hold regular feedback sessions with customers and clients.
• Lead, develop, and manage the team staff members.
• Manage several cafe/retail outlets.

Skills

Multi-site management

Team leadership

Customer service

Job description

Craft, Creativity and Community - we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK’s most cherished venues since 1996, delighting customers and clients alike with great food and drinks, brilliant service and an absolute focus on the details that make good restaurants, cafes and bars, great ones. In October 2019 the company was brought into the CH&CO family. The completion of the deal saw Company of Cooks become the group’s go-to operators in heritage and performance venues, art galleries and destinations. We are excited to be recruiting for a General Manager to work with us at a prestigious visitor attraction site based in central London.

Location: EC3N 4AB

Rate of pay: £60,000 per annum

Working pattern: 5 over 7 shift pattern, no evenings

Shift patterns: 8am-4.30pm or 9am-6pm

*If successful, you will be required to undergo a DBS check*

Key responsibilities

• Managing a team of 15-50 people
• Holding regular feedback sessions with customers and clients to ensure we are exceeding their food service expectations
• Lead, develop and manage the team staff members
• Managing several cafe/retail outlets

Our ideal candidate:

• We are ideally looking for a candidate with proven multi-site experience within contract catering, restaurants or retail sector
• Experience managing large commercials turnovers between £5-7 million per year
• Ability and experience to manage a large seasonal venue

What's in it for you?

Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Private medical eligibility
• Eye care
• A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
• Family friendly support
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Volunteering days
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers