General Manager

Troika Recruitment; London; On-site; GBP 200,000 +; Full time

Job description

Job Description

Our client, a renowned restaurateur and events caterer, is looking for an experienced and passionate General Manager to lead the hospitality operations at one of London’s most beautiful and culturally significant venues.

This iconic location is renowned for hosting a diverse range of traditional events, combining elegance, heritage, and a deep sense of purpose. If you’re someone who thrives in a role where service excellence, leadership, and meaningful connection come together, this could be the perfect opportunity.

As General Manager, you’ll take ownership of the day-to-day running of the venue, overseeing all operational aspects—from team leadership and client engagement to food & beverage service, budgeting, and compliance. This is a fantastic opportunity for someone who genuinely cares about hospitality, thrives on delivering memorable experiences, and takes pride in maintaining the highest standards.

Key Responsibilities:

• Lead and manage the daily food & beverage operations, ensuring each event is executed flawlessly.
• Be the main point of contact for clients and members, nurturing long-term, trusted relationships.
• Collaborate closely with clients to understand their unique needs and tailor services accordingly.
• Oversee and coordinate teams across events, catering, facilities, and administration.
• Manage budgets, cost controls, and financial reporting effectively.
• Maintain compliance with all health & safety, licensing, and legal obligations.

What We’re Looking For:

• A true passion for hospitality, people, and service.
• Proven experience in events, venue, or hospitality management.
• Strong client relationship skills with the ability to deliver highly personalised experiences.
• Natural leadership qualities, with excellent communication and organisational skills.
• A flexible and hands-on approach
• An appreciation for tradition, culture, and the role venues like this play in the community.
• A commitment to excellence in every detail, even under pressure.

This is more than just a leadership role—it’s a chance to be part of something special. If you're someone who leads with heart, thrives on variety, and finds joy in bringing events to life, I would love to hear from you.