General Manager

FPMR Ltd; London; On-site; GBP 52,000 - 55,000; Full time

Job summary

An established industry player seeks a General Manager to oversee building operations in London. This role is pivotal in ensuring high service standards and operational efficiency. You will manage staff, handle resident inquiries, and ensure compliance with safety regulations while optimizing profitability. The ideal candidate will foster a positive work environment and develop strategies to enhance resident satisfaction. With a competitive salary and support for obtaining a NEBOSH qualification, this position offers a unique opportunity to lead a dedicated team in a vibrant community.

Benefits

NEBOSH Qualification Coverage

Professional Development Opportunities

Qualifications

• Strong leadership skills with a focus on customer experience.
• Ability to manage budgets and financial performance effectively.

Responsibilities

• Oversee daily building operations and staff management.
• Ensure compliance with health and safety regulations.

Skills

Customer Service

Team Management

Financial Management

Compliance Knowledge

Education

NEBOSH Qualification

Job description

The General Manager is responsible for overseeing daily building operations, ensuring a high level of service and efficiency. This role includes managing staff, maintaining facilities, handling resident inquiries, and ensuring compliance with safety regulations. The General Manager also monitors budgets, optimizes profitability, and collaborates with teams to enhance occupancy and resident satisfaction.

Working hours: 09.00-17.00 Monday to Friday.

Key Responsibilities

• Manage all building operations, including front desk, housekeeping, maintenance, and resident services.
• Foster a positive work environment with a strong focus on customer experience, teamwork, and attention to detail.
• Develop and implement strategies to meet financial goals and improve profitability.
• Monitor budgets, expenses, and financial performance to ensure efficiency.
• Ensure compliance with health, safety, and licensing regulations.

Salary & Qualifications

• £52,500 per annum (without NEBOSH qualification)

• £55,000 per annum (with NEBOSH qualification)

• Candidates who do not currently hold a NEBOSH qualification will be required to obtain it within the first two years of employment. The cost of the qualification will be covered by the company.