General Manager

David Lloyd Clubs; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading health and wellness group in London is seeking a passionate General Manager to operate clubs and ensure a top-tier experience for members. The ideal candidate will have experience managing large operational facilities and leading teams. This role offers numerous perks, including a bonus scheme and comprehensive benefits to foster a thriving environment.

Benefits

General Manager Bonus Scheme

33 days holiday (including Bank Holidays)

Private Medical Insurance

Free Club Membership for you and your family

Discounts on Swimming, Tennis Lessons, and Personal Training

Unlimited 50% discount on food and drinks

Opportunities for Career Advancement

Wagestream App: Get paid on demand!

Access to our Benefits Suite

Qualifications

• Proven experience managing a large operational service delivery facility.
• Experience managing a large team of employees, including Managers.
• Exposure to financial planning and management.

Responsibilities

• Operate clubs ensuring excellent member experience.
• Lead a culture of excellence alongside club support.
• Create and implement club action plans and improvement strategies.

Skills

Inspirational leadership

Collaboration skills

Customer service passion

Job description

Would you like to join Europe's leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are looking for a passionate General Manager to join our team!

As a General Manager, we are seeking an inspirational leader to operate our clubs, ensuring our members have an excellent experience every day, 7 days a week.

While leading a culture of excellence, you will work alongside club support and your regional management team to share your knowledge and expertise to not only ensure effective ways of working but also create and implement club action plans and improvement strategies against key metrics.

We create an environment where our teams feel a sense of belonging, can thrive both physically and mentally, and fulfill their full potential.

Some of our perks:

1. General Manager Bonus Scheme
2. 33 days holiday (including Bank Holidays)
3. Private Medical Insurance
4. Free Club Membership for you and your family
5. Discounts on Swimming, Tennis Lessons, and Personal Training
6. Unlimited 50% discount on food and drinks
7. Opportunities for Career Advancement through internal training and development
8. Wagestream App: Get paid on demand!
9. Access to our Benefits Suite

About you:

As a General Manager, we are looking for someone who:

1. Is an inspirational leader with collaboration skills.
2. Has proven experience managing a large operational service delivery facility (e.g., restaurant, attraction, retail unit, sporting or leisure facility).
3. Experience managing a large team of employees, including Managers.
4. Exposure to financial planning and management.
5. Is passionate about customer service.

Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!