General Manager

Caprice Restaurants; London; On-site; GBP 200,000 +; Full time

Job summary

A prestigious dining establishment in London is seeking an experienced General Manager to oversee operations, ensure excellent service, and drive business growth. The ideal candidate will have a proven track record in restaurant management, strong leadership skills, and a commitment to delivering outstanding guest experiences. Join a team dedicated to exemplary hospitality and enjoy benefits like dining discounts and access to financial coaching.

Benefits

30% Dining discount across Caprice restaurants

Access to early pay, savings tools & financial coaching

Enhanced maternity & paternity leave

Cycle to work scheme and refer-a-friend bonuses up to £1,000

English language classes, length of service awards & employee recognition bonuses

Private medical and life insurance for senior leaders

Employee Assistance Programme

Structured pension scheme with employer contributions

Qualifications

• Proven experience as a General Manager or in a similar leadership role within the hospitality industry.
• Strong organizational, communication, and interpersonal skills.
• Exceptional problem-solving abilities and a proactive approach to operational challenges.
• Ability to work in a fast-paced environment and efficiently manage tasks.

Responsibilities

• Oversee the day-to-day operations of the restaurant, ensuring high service standards.
• Lead and inspire the management team and staff, fostering a collaborative work environment.
• Manage staffing levels, including recruitment, training, and performance evaluations.
• Collaborate with the culinary team to ensure seamless kitchen and front-of-house coordination.
• Handle guest inquiries and concerns with professionalism and prompt resolution.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Interpersonal skills

Job description

Overview

Balthazar, found in the heart of Covent Garden's theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails.

We are currently seeking an experienced and dynamic General Manager to lead our team. As the General Manager, you will play a central role in overseeing all aspects of restaurant operations, ensuring excellence in service, and contributing to the overall success of our establishment. If you have a proven track record in restaurant management, strong leadership skills, and a commitment to delivering outstanding guest experiences, we invite you to be a key leader at our restaurant.

Key Responsibilities

• Oversee the day-to-day operations of the restaurant, ensuring high service standards.
• Lead and inspire the management team and staff, fostering a collaborative work environment.
• Manage staffing levels, including recruitment, training, and performance evaluations.
• Collaborate with the culinary team to ensure seamless kitchen and front-of-house coordination.
• Handle guest inquiries and concerns with professionalism and prompt resolution.
• Develop and execute marketing and promotional initiatives to drive business growth.
• Ensure adherence to company policies, procedures, and quality standards.

Requirements

• Proven experience as a General Manager or in a similar leadership role within the hospitality industry.
• Strong organizational, communication, and interpersonal skills.
• Exceptional problem-solving abilities and a proactive approach to operational challenges.
• Ability to work in a fast-paced environment and efficiently manage tasks.
• Familiarity with inventory management, financial reporting, and budgeting processes.

Benefits

• 30% Dining discount across Caprice restaurants (excluding Scott's Mayfair), The Ivy Collection & Bill's
• Access to early pay, savings tools & financial coaching via Wagestream
• Enhanced maternity & paternity leave
• Cycle to work scheme and refer-a-friend bonuses up to £1,000
• English language classes, length of service awards & employee recognition bonuses
• Private medical and life insurance for senior leaders, life insurance for head office employees
• Employee Assistance Programme
• Plus, a structured pension scheme with employer contributions

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

Apply