General Manager

Frankie & Benny's; London; On-site; GBP 200,000 +; Full time

Job summary

A popular restaurant chain in London is seeking a passionate General Manager to lead their team and deliver unforgettable guest experiences. The ideal candidate will be a strong communicator with leadership skills and thrive in a fast-paced environment. This role offers competitive pay, benefits, and opportunities for career development.

Benefits

Competitive pay & benefits

50% off food and drink

Fully funded apprenticeships

24/7 virtual GP and mental health support

Discounted gym memberships

Qualifications

• Strong communicator passionate about delivering guest experiences.
• Experience in a high-energy hospitality environment preferred.
• Ability to inspire and develop team members.

Responsibilities

• Lead from the front to deliver outstanding guest experiences.
• Achieve brand and restaurant performance goals.
• Develop and motivate a team of future leaders.
• Ensure safety and compliance standards are met.
• Understand the impact of decisions on the business.

Skills

Leadership

Communication

Guest Focus

Performance Drive

Job description

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Be the Heart of
Frankie & Benny’s – Become Our General Manager!

AtFrankie & Benny’s, we believe life’s best
moments happen around the table—sharing great food, laughter, and unforgettable
memories. If you're a passionate leader who thrives in a fast-paced,
high-energy environment and loves delivering standout hospitality, this is your
moment.

Why Join Frankie & Benny’s?

We know that happy teams create amazing guest experiences,
so we offer:

• A
  Place for Everyone– We celebrate individuality and welcome
  anyone who brings energy, leadership, and a love for great food.
• Competitive
  Pay & Benefits– 45-hour contract, quarterly bonus, and
  referral bonus scheme.
• Awesome
  Discounts– 50% off food and drink across all Big Table Group
  brands, plus 25% off for friends & family.
• Career
  Development– Fully funded apprenticeships in Operations
  Management (Level 5), L&D, HR, or Marketing (Levels 3, 4 & 5).
• Wellbeing
  & Support– Our We Care program includes a 24/7 virtual GP,
  mental health support, second medical opinion service, and more.
• Perks
  & Rewards– Early access to wages, discounted gym
  memberships, and savings on theme parks, shopping, and more!
• Team
  Competitions & Events– Win trips, join team parties, and
  earn e-points to spend on your favourite brands.
• Salary
  Sacrifice Scheme – Make the most of tax-efficient savings on National
  Insurance, pension contributions, and a range of lifestyle benefits.

What You’ll Do as a General Manager:

• Lead
  from the front– Be the face of Frankie & Benny’s, delivering
  unforgettable guest experiences.
• Drive
  performance– Hit and exceed brand and restaurant goals.
• Inspire
  & develop your team– Build a fun, motivated crew and nurture
  future leaders.
• Ensure
  safety & compliance– Keep everything running smoothly and
  legally.
• Be
  commercially savvy– Understand how every decision impacts the
  bigger picture.

Who We’re Looking For:

At Frankie & Benny’s, we don’t just hire experience—we
hire leaders. If you’re a strong communicator, passionate about people, and
thrive in a guest-focused, high-energy setting, we want to hear from you.

We’re committed to creating a workplace where you can be
yourself and grow. Need adjustments during the hiring process? Just let us
know—we’re here to help.

?️ Ready to lead the
charge at Frankie & Benny’s?

Apply nowand take the next step in your
leadership journey!