General Manager

TURTLE BAY HOSPITALITY LIMITED; Liverpool; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join Turtle Bay as a General Manager and bring Caribbean Good Times to Liverpool! You'll lead a passionate team to deliver exceptional service, train new talent, and maximize restaurant performance while enjoying exclusive benefits and a vibrant work culture.

Benefits

Twice-yearly incentive scheme for Caribbean trips

Access to wages before pay day

Subsidized team food menu

Opportunity to earn management bonuses

Apprenticeship opportunities

Referral bonus scheme

Fast career progression

Company-wide socials and events

Enhanced maternity pay

70% restaurant discount

Remote GP services access

Wellbeing Champions support

Loyalty bonuses

Qualifications

• Exceptional coaching and leadership abilities.
• Strong background in restaurant management and sales.
• Experience in creating a positive customer experience.

Responsibilities

• Lead development and training of restaurant teams.
• Maximize sales and overall restaurant performance.
• Maintain high standards to deliver the Caribbean experience.

Skills

Leadership

Coaching

Customer Service

Sales Maximization

Education

Level 5 Management qualification

Job description

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General Manager - Liverpool Victoria Street

We're looking for a General Manager to join our Turtle Bay Family in Liverpool Victoria Street.

Our General Managers are exceptional coaches, hosts, entertainers, and leaders who are at the heart of our teams. They bring the magic to our restaurants and ensure everything is in place to create Caribbean Good Times!

As a General Manager, you'll lead development and training, maximize sales and restaurant performance, and uphold high standards while working with fantastic teams to deliver the Caribbean experience for our guests.

Our General Manager benefits:

• Twice-yearly incentive scheme to win trips to the Caribbean with our Caribbean Cup competition
• Access to wages before pay day with Hasteepay
• Subsidized team food menu to enjoy a taste of the Caribbean on every shift
• Opportunity to earn an average of £5,000 on top of your salary through our management bonus scheme
• Apprenticeship opportunities supporting you to achieve a Level 5 Management qualification with our Jamaica course
• Turtle Talent referral bonus scheme offering up to £1,000 for successful referrals
• Fast career progression with excellent training and opportunities such as new site openings and secondments
• Company-wide socials and events, including our annual Jam Down conference, Bay Rocks festival with headline acts, free cocktails, and street food
• Enhanced maternity pay
• 24-hour employee helpline
• 70% discount at our restaurants for you and up to 6 friends
• Exclusive discounts from hundreds of retailers
• Access to the Help @ Hand App for remote GP services, mental health support, and physiotherapy
• Relocation payment opportunities
• Wellbeing Champions in each restaurant to support our teams
• Loyalty bonuses

Caribbean Good Times

For us, food and drink are just part of the experience. We're in the business of 'Making People Happy!' Turtle Bay aims to be the best place for a "Caribbean Good Time".

The Caribbean is one of the most diverse places globally, rich in cultural celebration. At Turtle Bay, we embrace Caribbean culture through music, food, drink, and relaxed vibes to deliver a magical experience for our guests.

Find out more - Turtle Bay Careers - Turtle Bay UK