General Manager

Buzzworks Holdings; Linlithgow; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Leadership training

Staff discount across Buzzworks venues

Wages access (Stream)

Extra holidays at 1/3/5 years

Wellbeing hub access & gym discounts

Top 100 Best Companies to Work For

Job summary

Buzzworks Holdings in Linlithgow seeks a General Manager to lead The Bridge Inn, a 17th-century coaching inn, carrying on its charm while driving commercial success and high standards daily.

You will oversee operations, guest experiences, and culture, ensuring the venue remains a community favourite with a strong sales focus and team development. This role combines hospitality leadership with business acumen.

Qualifications

• Experienced manager from a fast-paced, service-led environment.
• Hands-on leader who thrives in busy venues.
• Commercially savvy with strong understanding of sales, labour control and profitability.
• Passionate about building engaged teams and developing future leaders.
• Natural host who creates atmosphere and memorable guest experiences.

Responsibilities

• Leading day-to-day operations and delivering service excellence.
• Driving sales growth and maximising profitability.
• Developing, coaching and retaining a high-performing team.
• Managing P&L performance, wage percentages and stock control.
• Championing compliance, health & safety and brand standards.

Skills

Leadership experience

Hands-on leadership

Sales & profitability

Team development

Guest experience

Job description

Situated on the banks of the Union Canal in Linlithgow, The Bridge Inn is a beautifully restored 17th-century coaching inn that has become a local favourite and destination venue. The Bridge Inn is known for delicious British-inspired food, quality drinks and a warm sense of community.

We are looking for a General Manager who can lead this iconic venue into its next chapter, preserving its charm and community spirit while driving commercial success and high standards every day.

THE BUZZ

• OTE up to £55,000 (Salary + Bonus + Tronc)
• Leadership Training & Development opportunities
• 40% staff discount across all Buzzworks venues
• Stream - access your wages instantly when you need them
• Extra holidays at 1, 3 and 5 years
• Wellbeing hub access & discounted gym memberships
• Proudly listed in the Top 100 Best Companies to Work For

THE WORKS

As General Manager of The Bridge Inn, you will take full ownership of venue performance, culture and guest experience in one of West Lothian’s most beloved pubs.

This is a venue with personality, a place for brunches, relaxed lunches, classic Sunday roasts, quality dinners and memorable drinks in the beer garden. You’ll be at the centre of it all, leading confidently, creating a workplace where standards are non-negotiable, and hospitality feels effortless.

YOU WILL BE

• An experienced manager from a fast-paced, service-led environment
• A hands-on leader who thrives in busy, energetic venues
• Commercially savvy with strong understanding of sales, labour control and profitability
• Passionate about building engaged teams and developing future leaders
• A natural host who understands how to create atmosphere and memorable guest experiences

YOU ARE RESPONSIBLE FOR

• Leading day-to-day operations and delivering service excellence
• Driving sales growth and maximising profitabilityDeveloping, coaching and retaining a high-performing team
• Managing P&L performance, wage percentages and stock control
• Championing compliance, health & safety and brand standards
• Building a venue culture aligned with Buzzworks values

At Buzzworks, we believe hospitality is about how you make people feel, guests and team alike.

We are proud to be an equal opportunity employer and believe diverse, empowered teams are key to our mission:

To make people feel great through hospitality.