General Manager

JR United Kingdom; Leicester; On-site; GBP 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a bold General Manager to create a vibrant student community in Leicester. This role is not just about management; it's about building culture and delivering unforgettable experiences for residents. You will lead a passionate team, oversee daily operations, and ensure safety and compliance while fostering a positive environment. With more projects on the horizon, this is a unique opportunity to shape the future of student living in a fast-growing brand. If you are a natural leader with a passion for creating inspiring spaces, this role is perfect for you.

Qualifications

• Strong experience in PBSA, residential or hospitality.
• Natural leader thriving in fast-paced, people-focused environments.

Responsibilities

• Lead and motivate a passionate team to deliver exceptional service.
• Own operational performance, budgets, and brand standards.

Skills

Leadership

Operational Management

Commercial Acumen

Team Development

Customer Service

Job description

Something special is taking shape in Leicester — a brand new 460+ bed student accommodation designed to do more than just provide a place to stay. It's about creating a destination. A place where students connect, grow, and thrive in a space that feels like home the moment they walk in.

Our client is looking for a bold, inspiring General Manager to bring this vision to life.

This is not your average GM role. This is about building culture, setting standards, and creating a vibrant student community from the ground up. You’ll be the driving force behind every detail — from the day-to-day operations and team development to safety, service, and unforgettable student experiences.

This isn’t a one-off opportunity. This is the start of something bigger. With more schemes set to launch across the UK, now’s your chance to join a fast-growing brand that’s redefining what student living can be — and shape the future of it!

Your Responsibilities:

1. Leading and motivating a passionate team to deliver exceptional service and an unbeatable resident experience
2. Owning the operational performance of the building — from budgets and brand standards to compliance and community events
3. Creating a positive, safe, and high-performing culture where your team and your residents feel empowered and engaged
4. Bringing energy, creativity, and innovation to marketing, resident engagement, and local partnerships
5. Acting as a mentor, coach, and role model — living the values, inspiring excellence, and setting the tone for the entire community

Your Experience:

1. Have strong experience in PBSA, residential or hospitality
2. A natural leader who thrives in fast-paced, people-focused environments
3. Someone who brings commercial acumen and operational know-how, with a sharp eye for opportunity and improvement
4. A motivator and relationship-builder who leads by example and knows how to bring out the best in others
5. Passionate about creating spaces where young people can feel safe, inspired, and at home

Please call me on 07478217743 or visit me on LinkedIn (Johan Keutcha) and send me a message there. We understand that your CV might not be up to date. No problem, just send me what you have.