General Manager

Equals One Ltd; Leeds; On-site; GBP 45,000; Full time

Job summary

A new fast food concept in Leeds is seeking a General Manager to lead operations and shape the restaurant's culture. You will oversee a team, drive sales growth, and ensure exceptional customer experiences. This role offers the chance to make a significant impact from day one in a dynamic environment. If you have a passion for people and food, apply now!

Benefits

Free lunch when working

Closed on Sundays

Opportunity for growth

Qualifications

• Proven experience in fast food or restaurant management.
• Strong leadership and motivational skills.
• Ability to manage operational challenges.

Responsibilities

• Oversee daily operations of the restaurant.
• Recruit and train staff to create a high-performing team.
• Manage financial performance and ensure profitability.
• Lead by example in customer service and team engagement.

Skills

Team leadership

Operational management

Sales growth

Customer service

Job description

General Manager

Fast Food Restaurant

Salary: circa 45k dependent on skills and experience

Location: Leeds City Centre - must live within a commutable distance

Full-time, Permanent

Start Date: Immediate start available

Benefits

* Be part of a ground-breaking new restaurant concept
* Opportunity to shape and lead a brand-new team
* Significant scope for growth as the brand expands
* Work directly with the owner to help shape the vision and day-to-day operation
* Competitive package including free lunch when working in the restaurant.
* Closed on Sundays

Are you ready to be the driving force behind one of Leeds most exciting fast food restaurant openings?

A well-established American fast-food restaurant is preparing to open its first UK restaurant in the heart of Leeds later this year, and we are looking for a passionate, experienced General Manager to take the reins.

This is more than just a job, we're a family and we have fun along the way. As General Manager you will be key to making decisions and creating a great culture in the restaurant. It's fun, fresh, fast paced, and full of ambition and we need someone who can match that energy.

About the Role

This is a rare opportunity to come in at the very start, not just to manage a team, but to help build one. You will play a key role in shaping operations, setting standards, and making this new venture a local favourite from day one.

Responsibilities include:

* Lead on day-to-day operations across front and back of house
* Cultivate and lead a highly efficient team through scheduling, team coordination, and effective communication
* Optimise labour deployment, ensuring the right number of Team Members at the right time
* Ensure we have sufficient stock and follow production planning throughout the day & forecast management
* Manage waste and recycling
* Ensure the restaurant is clean and creates a welcoming, warm atmosphere
* Recruit, train, and inspire a high-performing team with a focus on the development of Team Members
* Support potential and develop future managers by owning career growth and succession planning
* Foster a culture of excellence where everyone is welcome and encouraged to be the best they can be
* Develop a culture of care - we are a people-first restaurant
* You will live and breathe our values and vision, inspiring Team Members every day
* Have fun along the way. It is important to create a lively and engaging atmosphere for both Team Members and guests
* Coach teams to develop exceptional food and drink standards for every guest experience
* Lead by example in delivering exceptional customer service and ensuring customer satisfaction
* Ensure relevant training, daily checks, and food protocols are in place
* Champion health & safety, food hygiene, and compliance from the get-go
* Financial management - own the restaurant P&L to drive topline sales and reduce costs
* Grow sales the correct way - taking no shortcuts
* Hit key restaurant metrics including sales and traffic targets
* Hit key operational metrics including team turnover, net promoter score, COGS, and speed of service
* Collaborate with colleagues and the owner on all aspects of launch and beyond
* Manage our community involvement, owning relationships with charities within local communities
* Analyse performance and respond to data with smart, practical improvements
* Embrace a growth mindset, taking feedback constructively and applying it to improve your skills and performance

About You

You are not just a leader, you are a motivator, organiser, and culture-setter. You thrive in fast-moving environments, love building teams, and aren't afraid to get stuck in.

You will need:

* A passion for investing in the individuals who work for this restaurant with a "we grow you and you grow us" mindset
* A genuine passion for people, food & hospitality
* The ability to motivate and engage a team
* Strong leadership skills and the ability to inspire and develop a team
* Proven experience as a fast food, restaurant or hospitality leader - with high standards
* A proven track record of driving restaurant sales through a multi-channel environment and achieving targets and KPIs
* Operational know-how and a hands-on approach to problem-solving
* The ability to remain calm under pressure and are great with customers
* A flexible, proactive approach, ready to go the extra mile
* Experience setting up or launching a new venue (ideal, but not essential)
* Based in or near Leeds, with flexibility to be on-site when needed
* The ability to have fun along the way

This is more than a job, it is a chance to put your mark on something special. If you are ready to bring energy, vision, and leadership to a new restaurant that's destined to turn heads, please apply now with your latest CV.

INDHS