General Manager

Hungry Horse; Lea Town; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Pension contributions

Staff discounts: 33% on Hungry Horse/3

Discounts for loved ones: 15%

Employee assistance program

Maternity and paternity policies

Menopause Friendly Employer

Greene King Inns/hotels discounts: 50%

Refer a friend up to £1,500

Wagestream access

Retail discounts up to 30%

Job summary

Hungry Horse in England is seeking an experienced General Manager to lead a busy pub, drive sales, and develop a high-performing team. You’ll set standards, deliver great guest experiences, and model the Hungry Horse brand in every shift.

You’ll recruit and develop staff, manage P&L, ensure compliance and safety, and work with the management team to grow the business. A personal license is required or obtainable.

Qualifications

• Leadership and people management abilities
• Strong communication and customer service focus
• Experience driving sales and managing financials (P&L)
• Ability to recruit, develop and motivate a team
• Commitment to brand standards and safety policies
• Desire to obtain or hold a personal license

Responsibilities

• Grow pub sales with the management team
• Lead by example to deliver amazing customer experiences
• Recruit and develop the team to deliver high standards
• Champion brand standards and ensure customer and team safety
• Be able to acquire a personal license if not already held

Skills

Leadership

Communication skills

P&L management

Team development

Brand standards

Customer service

Attention to detail

English proficiency

Job description

• Salary for Advertising: £38,000 - £42,000 + Bonus

Company Description

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

Job Description

As General Manager, you’ll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you’ll lead by example make sure our customers, and teams, have a great time.

Qualifications

What you'll do as a General Manager...

• Work with your business development manager and management team to grow pub sales.
• Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
• You will recruit & develop your team to ensure they have the knowledge needed to delight our customers.
• Be a champion of brand standards & ensure customer & team safety at all times.
• Please be aware that if you are successful in this role you will need to either already have, or be able to acquire a personal license.

What you'll bring...

• Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
• You're great with people, and as a result, have great communication and leadership skills.
• You’ll be business savvy, with a keen eye for P&L control.
• You'll embrace individuality and care for others, your pub and the environment.
• Previous success at General Manager level is desirable; from a hospitality, retail or other fast paced background, and the right attitude and outlook is essential!
• You're keen to learn and happiest when you succeed at something new.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

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