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General Manager

TN United Kingdom

Kingston upon Thames

On-site

GBP 35,000 - 65,000

Full time

Yesterday
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Job summary

An established industry player in experiential entertainment is seeking a dynamic General Manager to lead their vibrant team. This role is perfect for someone who thrives in a fun, engaging environment and is passionate about delivering exceptional guest experiences. As the guiding star of the team, you'll inspire confidence and adventure while ensuring operational excellence. With opportunities for personal growth and a supportive work culture, this position offers a unique chance to be part of a global leader with over 50 locations worldwide. Join us and embark on an exciting journey where creativity and laughter take center stage!

Benefits

Paid day off for your birthday
Personal development plan
Up to 5% pension contributions
Access to Employee Assistance Programme

Qualifications

  • Strong leadership skills with a focus on team motivation.
  • Experience in managing financials and compliance tasks.

Responsibilities

  • Inspire and lead your team to create memorable guest experiences.
  • Manage financials and identify sales opportunities effectively.

Skills

Team Leadership
Financial Management
Sales Strategy
Training and Coaching
Guest Engagement

Education

Bachelor's Degree in Business Management
Experience in Hospitality Management

Job description

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Are you ready to step into the Wild West, wander through the whimsical world of Alice in Wonderland, set sail with a band of pirates, explore the legendary city of Atlantis, and dive into the wonders of virtual reality?

Escape Hunt is seeking a talented and driven General Manager who can bring these extraordinary destinations to life through their exceptional team leadership.

As General Managers at Escape Hunt, you'll be the guiding star that brings out the best in your team, ensuring that each escape room experience is filled with joy, excitement, and laughter. Your role is to create an environment where fun thrives, both for the guests and your team members.

Key Responsibilities:

  • Lead by example, inspiring a sense of adventure and confidence in your teams.
  • Embrace the guest journey and foster a fun, engaging atmosphere.
  • Train and coach your team effectively to ensure high performance.
  • Maintain all administrative and compliance tasks diligently.
  • Manage financials meticulously and understand labor controls.
  • Identify and capitalize on sales opportunities.
  • Build connections with local venues and businesses to enhance brand awareness.

Why Join Us?

  • Paid day off for your birthday.
  • Personal development plan aimed at your career growth and promotion.
  • Up to 5% pension contributions.
  • Access to Employee Assistance Programme, including 24/7 mental health and wellbeing support.

Who Are We?

Escape Hunt is not just a place of work—it's a world of adventure where fun takes centre stage. We're a vibrant and inclusive community that celebrates laughter, creativity, and personal growth.

With over 50 locations across 27 countries, we are a global leader in experiential entertainment, offering 250 thrilling escape room games, each taking you on a voyage to distant lands!

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