General Manager

Bespoke Hotels; Keswick; On-site; GBP 35,000 - 60,000; Full time

Job summary

Une opportunité passionnante se présente pour un Directeur Général au sein de la collection d'hôtels Coast & Country. Vous serez responsable de la gestion de l'hôtel, de l'amélioration des ventes et de la création d'un environnement d'équipe motivant. Si vous avez une passion pour l'hospitalité et un sens aigu des affaires, rejoignez notre équipe pour contribuer à offrir un service exceptionnel aux clients.

Benefits

28 jours de congés par an

Pension pour les employés

Tarifs de chambre d'hôtel réduits

Réductions sur les aliments et boissons

Formation et développement continus

Repas pendant le service

Qualifications

• Capacité à diriger et animer l'équipe de l'hôtel.
• Engagement envers les clients et la qualité.
• Approche orientée vers l'action et la rentabilité.

Responsibilities

• Gérer le fonctionnement quotidien de l'hôtel de manière efficace.
• Développer les ventes dans un environnement concurrentiel.
• Assurer la conformité avec la législation en matière de santé et de sécurité.

Skills

Leadership

Customer Service

Business Acumen

Team Management

Job description

Who are we?

Coast & Country Hotel Collection is a family of over 20 hotels in the UK, operated by Bespoke Hotels, the UK’s largest independent hotel group.

Join our exceptional team

We are currently looking for exceptional people to join our team and have a great opportunity for a General Manager.

Reporting to a Cluster General Manager, we are looking for a General Manager to join our team. You will have a strong focus on quality, to take the reins of your hotel, building its reputation.

As General Manager, you will develop your knowledge of the local market to achieve sales in a competitive environment maximising on revenue, managing occupancy and driving growth in the food and beverage side of the business. You will be an ambassador for the guest journey and ensure values and service behaviours are delivered consistently in a professional and friendly environment.

Key Responsibilities Of The Role

• To set and maintain the highest quality levels of products and services
• Manage and oversee the day-to-day running and control of the hotel efficiently and safely
• Keeping a firm focus on purchasing and GP across the board
• Planning and organising workloads, liaising with your team and department heads
• Planning and implementing longer term strategies to enhance further business potential for the Hotel
• Create a motivational team environment that promotes our core values and culture
• Ensuring compliance with health and safety legislation and licensing laws
  
  

Requirements Of The Role

• Ability to lead, coach and animate the hotel team.
• Passionate with a hands-on approach
• Action orientated – lets’ get the job done approach.
• Has a personal commitment to hospitality, customer service and quality.
• Strong business acumen, results driven.
• Exceptional leadership skills
• Is committed to the development of the business and its people.
  
  

What do we offer?

• Competitive salary
• Excellent on-going support, training and development
• 28 days holiday including Bank Holidays per annum
• Stakeholder Pension entitlement
• Discounted hotel room rates for you, your friends and family across all UK Bespoke Hotels
• Food and Beverage discounts at all our hotels
• On-going incentives and rewards
• Opportunities to move between hotels and grow with the group
• Meals on duty
  
  

More About Us

Coast & Country Hotel Collection is unpretentious and welcoming, our locations are by the sea, in the heart of the country, in pretty villages and in vibrant towns. The brand reflects the best of British – fun, interesting, historic locations; simple, comfortable facilities; warm and friendly hospitality; fun and happy times. And our people embody these brand values.