General Manager

Collegiate UK; Ipswich; On-site; GBP 150,000 - 200,000; Full time

Job summary

An established industry player in student accommodation is seeking a passionate General Manager for its Ipswich site. This role involves overseeing operations, ensuring high occupancy rates, and delivering outstanding service to students. The successful candidate will leverage their experience in hospitality or a similar field to foster relationships with local universities and enhance the overall student experience. Join a collaborative team dedicated to creating a welcoming environment where every student feels valued and supported. This is an exciting opportunity to lead a vibrant community and make a significant impact in the lives of students.

Qualifications

• Proven experience in managing operations in student accommodation or hospitality.
• Strong leadership skills and ability to deliver excellent customer service.

Responsibilities

• Manage Athena Hall, ensuring full occupancy and exceptional customer experience.
• Build relationships with universities and student unions in Ipswich.

Skills

Interpersonal Skills

Communication Skills

Commercial Ability

Team Leadership

Education

Degree in Management or related field

Job description

Collegiate UK is a market leader in purpose-built student accommodation with over 10,500 beds in 21 cities across the UK. They work closely with their partners to be the most trusted accommodation choice for students by creating a unique experience where everyone feels they belong.

The key to Collegiate’s rapid growth has been their focus on delivering excellence in all areas and working as a collaborative and supportive team.

They are looking for a customer-focused and passionate leader to manage Athena Hall, which is Collegiate’s only site based in Ipswich. Reporting to the Head of Operations, the General Manager will have full responsibility for the property. You will achieve full occupancy for the accommodation each academic year and deliver an exceptional experience to all customers throughout the sales process and beyond. You will identify and build relationships with universities, student unions, and other relevant organisations within Ipswich. The General Manager will assist the site operations team with the day-to-day management of the property to ensure a high level of customer service is provided to the students at all times.

The successful candidate will possess a track record in managing the operations across a comparable environment, ideally in student accommodation, hospitality, retail, or leisure. You will have excellent interpersonal and communication skills and strong commercial ability. The role will suit individuals with a high level of credibility, team leadership, and the capability to deliver excellence.