General Manager

Lounges; Ilminster; On-site; GBP 30,000 - 40,000; Full time

Job summary

Lounges are seeking an exceptional General Manager to lead their team and ensure outstanding customer experiences. With responsibilities ranging from team management to delivering excellent service, this role offers numerous perks like overtime pay and personal development opportunities.

Benefits

Overtime pay for extra hours

Staff food on every shift

50% staff discount outside working hours

28 days holiday (pro-rata)

Enhanced maternity and paternity pay

Renowned staff party - Loungefest!

Incentives and competitions

Company pension scheme

Opportunities for personal development

Tips shared equally across the team

Qualifications

• Experience as General Manager, Assistant Manager, Deputy Manager, or Restaurant Manager.
• Knowledge of KPIs, labor, and stock management.
• Experience in training and recruiting front-of-house teams.

Responsibilities

• Lead your team to deliver great shifts and ensure customer satisfaction.
• Take ownership of Lounge operations for the local community.

Skills

Team Management

Customer Satisfaction

Food Safety

Budget Management

Job description

Social network you want to login/join with:

Lounges are special places, and what makes them so are the brilliant people who run them. The person who manages these brilliant teams must be exceptional, and that could be you. Your standards should match ours, but your approach will be unique. You will lead your team to deliver 14 great shifts, taking full ownership to ensure your Lounge is a fantastic and distinctive place for the local community. Your goal is to make every customer leave happy, thanks to your exceptional management skills.

The Good Stuff

• Overtime pay for hours worked beyond contracted hours
• Staff food on every shift
• 50% staff discount outside working hours from day one
• 28 days holiday (including Bank Holidays), pro-rata
• Enhanced maternity and paternity pay after 2 years of service
• The renowned staff party - Loungefest!
• Competitions and incentives, including trips with suppliers
• Company pension scheme
• Long service awards
• Control over your pay with Wagestream
• Support via the Licenced Trade Charity
• Opportunities for personal development and career growth
• Tips shared equally across the team based on hours worked
• Christmas and Boxing Day off

What you'll bring

• Experience as a General Manager, Assistant Manager, Deputy Manager, or Restaurant Manager in restaurants, bars, cafes, or coffee shops
• Experience working in a bar environment with food and drink preparation
• Knowledge of managing through KPIs, labor, stock, food safety, customer satisfaction, and budget considerations
• Experience in training and recruiting front-of-house teams, including servers and assistant managers
• Some back-of-house experience and understanding of kitchen operations is a plus

If you want to learn more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram