General Manager

Five Guys; Holloway; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading burger restaurant seeks a driven General Manager to lead their Holloway location. You will oversee operations, develop a high-performing team, and uphold the company values while maximizing productivity and customer satisfaction. The role offers competitive rewards, career progression opportunities, and an emphasis on a supportive work environment.

Benefits

30% bonus scheme paid quarterly

Secret Shopper bonus worth up to £2,000

33 Days paid holiday

Free burgers, fries, and shakes while on shift

Private medical via Vitality

Enhanced Maternity & Paternity Leave

Pension scheme

Qualifications

• Hands-on leadership skills are essential.
• Experience in customer service and team development.

Responsibilities

• Leading from the front and managing store operations.
• Developing team members and driving sales.
• Creating a positive work environment.

Skills

Leadership

Customer Service

Team Development

Attention to Detail

Job description

General Manager

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we've maintained our 'perfect and serve' philosophy.

We remain a family at heart—full of integrity, enthusiasm, competitiveness, and a can-do attitude.

REWARDS

• An achievable 30% bonus scheme paid quarterly
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher rewards: £500 at 5 years, £1,000 at 10 years
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Private medical via Vitality
• Life assurance
• Access to Wagestream, a financial wellbeing app with flexible benefits

OTHER AWESOME PERKS

• Days out and social events
• Invitation to the annual General Manager conference
• Team competitions such as Fry Cup and Olympics
• Five Guys employee discount program
• Wellbeing support and employee assistance programme (EAP)
• Opportunities for career development
• Enhanced Maternity & Paternity Leave
• Pension scheme

YOU'LL BE ENTHUSIASTIC ABOUT

• Our burgers and fries
• Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• People—hands-on leadership skills
• Customer service
• Developing your team

WHAT YOU'LL BE DOING

• Leading from the front, working alongside crew and managers
• Managing and developing the store team to deliver perfect products
• Paying close attention to detail
• Creating a positive working environment
• Rewarding and recognizing team members
• Managing all aspects of store operations and planning
• Promoting the Five Guys culture and values
• Owning your P&L, driving sales, and controlling costs
• Developing talent and ensuring a strong pipeline

INCREDIBLE CAREERS WITH FIVE GUYS

• Progression to higher volume stores, opening new locations, or roles such as Area Trainer, District Manager, or Support Office positions
• Five Guys offers more than a job—it's a career!
• Ambitious individuals will find support and tools to grow with us