General Manager

Pitcher & Piano; Hitchin; On-site; GBP 30,000 - 45,000; Full time

Job summary

Pitcher & Piano seeks an experienced General Manager for their Hitchin location, tasked with leading a diverse team, driving financial performance, and providing excellent customer experiences. Candidates should have substantial management experience in the hospitality sector, be passionate about the industry, and be ready to join a reputable brand that's been thriving for over 30 years.

Benefits

Competitive annual salary

General Manager bonus potentials

Discounted meals on shift

Training and development scheme

Company benefits including discounts and rewards

Excellent working environment

Qualifications

• Experience in a branded bar/restaurant as Senior or General Manager.
• Knowledge of financials, P&L, and stock control.
• Proven experience in driving sales and profitability.

Responsibilities

• Lead the team and drive performance in the bar.
• Responsible for financial forecasting and maintaining standards.
• Inspire and train the team for growth and achievements.

Skills

Leadership

Financial Acumen

Sales Driving

Customer Service

Team Management

Job description

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Pitcher & Piano are looking for an experienced General Manager to lead the team at Hitchin.

We've been in the business for over 30 years and we're pretty proud of everything we've achieved. With 18 bars across the UK we are certain you’ll never see two looking the same, as many of our bars are situated within listed buildings, each one having its own unique character.

Just like our bars, we have teams of brilliant people all with their own unique character who always strive to deliver excellent customer experiences and who are passionate about working for a leading premium brand.

As a General Manager in Pitcher & Piano, you are given the autonomy to lead this business and drives performance in this site. You will be responsible for every aspect of your business from financial forecasting, maintaining high and consistent standards, to inspiring, motivating, training your team to enable your business to demonstrate excellent growth and achievements. You’ll need to work hard in this role, it’s not for the faint hearted… But, you’ll be rewarded for your hard work and you’ll have all the support you need to be the best General Manager out there.

Why should you work for Pitcher & Piano?

• Competitive annual salary
• Fantastic General Manager bonus potentials including monthly and quarterly incentives
• Discounted meals whilst on shift
• Opportunity to join a long standing, high street bar brand.
• Great training and development scheme which will develop your skills and enable you to progress further.
• Company benefits - this includes food and accommodation discounts, company reward and cashback offers, pension scheme, company & employee engagement and a chance to win various incentive trips and prizes throughout the year.
• Great working environment - we are proud that our pubs are beautifully designed with fantastic equipment providing a fun yet professional environment

What are we looking for?

• Experience in a branded bar/restaurant working as a Senior Manager, preferably General Manager
• Experience managing a business with both food and drink profiles
• Experience and knowledge of financials, P&L and stock control
• Proven experience driving sales and profitability of a business.
• Ability to lead a diverse team of people to deliver amazing experiences
• A genuine passion for providing memorable experiences
• Be willing to learn, develop and improve own skills, whilst having the ability to progress and engage others
• Be fun-loving, have a great character and enjoy the culture that our industry offers

At Pitcher & Piano we are all about finding engaged, high performing and talented people to represent the brand we have built over the past 30 years and we would love to hear from you if you think you have what it takes to join our party…