General Manager

Marston's PLC; Hightown; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Bonus schemes

Private Medical Insurance

Pension scheme

Life Assurance

Group Income Protection

Health Screening Discounts

Long Service Awards

Gym Discounts

24-hour GP helpline

Mortgage Advice

On-site accommodation

Training and development

Staff discount

Meal deal

Job summary

Marston's PLC is seeking a General Manager for The Bobbin Carrier, a bustling family-friendly pub at the Chain Bar junction of the M62/M606. You will lead operations, drive sales growth, and nurture a high-performing team while engaging with the local community to boost trade.

With a focus on maximising the carvery offer, expanding the function room usage, and delivering exceptional guest experiences, you will shape the pub’s future.

Qualifications

• Proven track record in growing sales in a pub/restaurant environment.
• Experience developing high-performing teams and managing multi-site operations.
• Strong focus on guest experience and community engagement.

Responsibilities

• Care about finding, growing and engaging your team.
• Be accountable for running all aspects of your pub.
• Be passionate about doing the right thing for staff and customers.
• Think creatively to increase sales and growth.
• Create energy and buzz to delight customers.

Skills

Team development

Sales growth

Guest experience

Community engagement

Tools

Hospitality operations

P&L management

Job description

An exciting opportunity has arisen to take on The Bobbin Carrier, a high-volume, family-focused pub located on the Chain Bar roundabout at the junction of the M62 and M606. This impressive destination pub benefits from a large trading area, extensive parking, a spacious function room, and an established team already in place. We're looking for an experienced operator with a proven track record of growing sales, delivering exceptional guest experiences, developing high-performing teams, and engaging with the local community to drive trade. Currently achieving around 800 covers per week and £24,000 in weekly sales with a 40/60 wet-to-dry sales mix, The Bobbin Carrier offers significant growth potential. The successful operator will have the opportunity to maximise the established carvery offer, further develop the underutilised function room, and strengthen the pub's position as a key venue for families, celebrations, and community events. This is a fantastic opportunity for a commercially minded operator to unlock the full potential of a well-established business. Have you got what it takes? It's true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you'll add touches of your personality to your pub and think of new ways to delight and excite your customers. You'll thrive off growing your business and have a 'lead from the front' mentality and passion for nurturing your team. As a General Manager you'll:

• Care about finding, growing and engaging your team.
• Be accountable for running all aspects of your pub.
• Be passionate about doing the right thing for your staff and your customers.
• Dream big and think differently about new ways to increase sales and growth.
• Celebrate and create a buzz by sharing enjoyable experiences.
  From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What's more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston's atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you'll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you'll find their door is always open.

Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you. Marston's. Where people make pubs. As part of our application process, we use Lily, an AI-powered interviewing assistant to support the early stages of screening. Lily helps us move quickly, keep things flexible for you, and create a more consistent candidate experience, but one thing you should know - all hiring decisions are still made by our people.

We're looking for a General Manager for The Bobbin Carrier

Salary up to £40,000 plus bonus and a generous benefits package.

What you get from us

• Additional earnings potential through bonus and incentive schemes
• Employer funded Private Medical Insurance
• Pension scheme with additional Life Assurance and Group Income Protection cover included
• Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
• Health Screening Discounts
• Long Service Awards
• Gym Discounts
• 24-hour GP helpline
• Mortgage Advice and support
• On-site accommodation
• Award winning training and development, The benefits

Wellbeing

As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity.

Accommodation

The majority of our pub General Manager roles include optional on-site accommodation.

Award winning

Named as one of the UK's Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK's Best Employers list.

Bonus

Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme.

Competitive salaries

Opportunity to earn a great wage whilst having fun at work.

Long service

We reward loyalty with awards for key anniversary milestones.

Food and drink

Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift.

Pension scheme

All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes.

Private healthcare

Some of our roles offer access to a private healthcare scheme.

High street discount

An exciting range of high street, online discounts and cash back offers are available for all.

Employee discount

All of our employees receive a 30% discount on Marston's food and hotel stays.

Training and development

We're passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms.