General Manager

Greene King; Hemel Hempstead; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading hospitality company seeks a General Manager for its Hemel Hempstead location. In this role, you will lead a dynamic team, drive sales, and ensure exceptional customer experiences. With a focus on community spirit and personal development, you will enjoy competitive benefits and career progression opportunities.

Benefits

33% discount for you and 15% for loved ones

Free employee assistance program

50% discount at Greene King Inns and hotels

Refer a friend bonus up to £1,500

Wagestream access to wages before payday

Retail discounts up to 30% at Superdrug

Qualifications

• Experience as a General Manager in hospitality or retail is desirable.
• High standards in pub management and customer service.
• Willingness to learn and adapt to new challenges.

Responsibilities

• Grow pub sales with the management team.
• Recruit and develop team members.
• Ensure customer and team safety.

Skills

Leadership

Communication

Attention to Detail

Business Savvy

Job description

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Company Description

As General Manager, you'll have the freedom to succeed in building a business to be proud of, while developing your team and creating a warm welcome for your customers. From the moment you step through the door, you'll lead by example, ensuring our customers and teams have a great time.

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high. Our pubs bring families and friends together. Whether it's footy days, family time, a quick drink after work, or a quarterly pool tournament, there's always something happening. Beyond our delicious food and drinks, we love to serve up community spirit by supporting causes that matter most to our customers.

Job Description

What you'll do as a General Manager...

1. Work with your business development manager and management team to grow pub sales.
2. Lead by example and bring our brand to life through your team, delivering exceptional experiences for our customers.
3. Recruit and develop your team, ensuring they have the knowledge needed to delight our customers.
4. Champion brand standards and ensure customer and team safety at all times.

Please be aware that if you are successful in this role, you will need to already have or be able to acquire a personal license.

What you'll bring...

1. Very high standards and attention to detail in all aspects of running a successful pub.
2. Excellent communication and leadership skills, with a talent for working with people.
3. Business savvy, with a keen eye for P&L control.
4. An appreciation for individuality, and a caring attitude towards others, your pub, and the environment.
5. Previous success at the General Manager level is desirable, from hospitality, retail, or other fast-paced backgrounds; however, the right attitude and outlook are essential.
6. A willingness to learn and a drive to succeed in new challenges.

Qualifications

Additional Information

We're all about rewarding our team's hard work, which is why...

You will receive a competitive salary, pension contributions, and other benefits:

• Opportunities for career progression across our well-known brands. As a leading apprenticeship provider, we offer training and development at all career levels.
• 33% discount for you and 15% for your loved ones on all our brands. Enjoy your favorite food and drinks at a discount.
• Free employee assistance program. Support for mental health, well-being, financial, and legal matters because you matter!
• 50% discount for you and 25% for your loved ones at Greene King Inns and hotels. Enjoy a weekend away without breaking the bank.
• Refer a friend bonus. When they are placed, you could earn up to £1,500.
• Wagestream. Access your wages before payday for when life happens.
• Retail discounts. Up to 30% off at Superdrug, exclusive discounts with three mobile, and more.