General Manager

Pizza Express; Hemel Hempstead; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading pizzeria chain in Hemel Hempstead is seeking a commercial leader to drive financial success and lead a high-performing team. The ideal candidate will have previous management experience in hospitality and exceptional P&L management skills. This role offers a bonus scheme, free food on shift, and opportunities for development and progression.

Benefits

Bonus Scheme of up to 25%

Free Food on shift

Pension & Life Assurance

50% discount on food and drink

Wellbeing Support

Referral Bonus of £1000

Qualifications

• Previous management experience in a customer-facing sector, ideally hospitality.
• Able to create and motivate a high-performing team.
• Exceptional P&L management skills.

Responsibilities

• Drive the financial success of the Pizzeria through strategic initiatives.
• Lead and manage day-to-day operations showcasing leadership skills.
• Build and lead a high-performing team through effective recruitment.

Skills

Leadership

P&L management

Team motivation

Customer service

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Hierarchy https://www.youtube.com/embed/ZRp8ey1_LTE

Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.

You'll be a commercial leader of your own Pizzeria. Entrepreneurial and able to spot every chance to drive sales in your restaurant while making strong links with your local community. This is a commercial role with lots of opportunity to make it your own. Lead a multichannel business, inspire and motivate your team, and deliver KPIs through your people.

What you'll do:

• Drive the financial success of your Pizzeria through strategic and commercial initiatives.
• Uphold a commitment to exceptional quality and safety standards.
• Build and lead a high-performing team through effective recruitment, training, and management.
• Exceed customer expectations by delivering outstanding service that leaves a lasting impression.

Take charge of the day-to-day operations of your Pizzeria, showcasing your leadership skills in every aspect.

Who you are:

• Previous management experience in a customer-facing sector, ideally hospitality.
• A natural leader, able to create and motivate a high-performing team.
• Exceptional P&L management skills.
• Creative, autonomous, and responsible.

Benefits:

• Bonus Scheme of up to 25%.
• Share of Tronc*
• Free Food on shift.
• Pension & Life Assurance.
• 50% discount on food and drink when you're not working.
• Wagestream gives you access to up to 40% of your earned wages before payday.
• Wellbeing Support for you and your family.
• Referral Bonus of £1000 for referring managers.
• Development and progression opportunities.

Who we are:

We've been around since 1965, bringing pizza to the UK, and have grown into a multichannel, international brand. Our people are at the heart of our success, and we believe you should always be able to express yourself.

Our values are:

• Head: we're customer-centric, commercially minded, and obsessed with performance.
• Heart: we show our heart, are honest with each other, and value everyone's diverse strengths.
• Home: we create a home where everyone has a place at our marble table and can truly express themselves every day.

All together, we see this as using your head, showing your heart, and feeling at home.

Here, you can be yourself.

Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome and belongs.

That's why we assess each application based on aptitude to do the job and nothing else.

If invited for an interview, please inform your interviewer at the time of booking if you require any reasonable adjustments.

*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between waiting and non-waiting teams. You'll receive this at the end of each pay period, along with your regular pay, and it's one of the best perks of working in hospitality.