General Manager

Hillhead Bookclub; Glasgow; On-site; GBP 30,000 - 45,000; Full time

Job summary

Hillhead Bookclub, an iconic venue in Glasgow, is seeking a dynamic General Manager. This role requires strong leadership skills to oversee operations, ensure excellent customer service, and manage financial metrics while cultivating a vibrant team culture. Enjoy benefits like tips, staff meals, and career development opportunities while shaping memorable experiences.

Benefits

100% of tips

30% off food and cinema

Hotel and apartment discounts

Flexible working options

Career development programs

Quarterly bonus payments

Refer-a-friend bonuses

Cycle to Work scheme

Qualifications

• Proven experience as a General Manager in hospitality or similar.
• Comfortable leading high-energy teams in a dynamic environment.
• Strong understanding of health, safety, and licensing regulations.

Responsibilities

• Oversee all operations to ensure standout service.
• Lead and develop a high-energy team.
• Manage financial performance and compliance.

Skills

Leadership

Financial management

Customer service

Team motivation

Creative strategy development

Job description

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General Manager – Hillhead Bookclub
Location: 17 Vinicombe Street, Glasgow G12 8SJ
Salary: Competitive + Bonus + TRONC + Benefits
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About Us

Hillhead Bookclub isn’t your average venue. We’re a glorious collision of comfort food, ping pong, disco balls, and community-led chaos. In the heart of Glasgow’s West End, we’re known for throwing unforgettable events, serving up big plates with big vibes, and always keeping it casual, conscious, and just the right amount of unhinged.

Sure, we’re part of the mighty Scotsman Group, but Bookclub is its own beast. It’s not a venue. It’s a vibe.

The Role: General Manager

We’re on the hunt for a powerhouse General Manager who knows how to lead from the floor, crunch numbers in the back, and still find time to connect with our crowd.

This role isn’t just about running a tight ship. It’s about curating an experience, inspiring a team, and keeping the wild spirit of Bookclub alive and thriving.

Key Responsibilities

Oversee all aspects of the venue’s operations, ensuring smooth, seamless, and standout service

Lead, motivate, and develop a high-energy team while building a positive, dynamic culture

Ensure full compliance with health, safety, and licensing regulations (while keeping things far from boring)

Monitor and manage financial performance, including budgets, margins, and sales targets

Develop and deliver smart, creative strategies to boost sales and profitability

Maintain top-tier customer service so every guest leaves smiling and comes back with pals

Drive marketing and promotional activity, from themed brunches to bizarre club nights

Who You Are

You’ve been around the block with proven experience as a GM in hospitality or similar

You’re a natural leader who is firm but fair, and always leads by example

You know your numbers including budgets, P&L, stock, rotas, and revenue streams

You live for high-energy, high-volume environments and thrive under pressure

You’ve got a passion for hospitality and a knack for creating memorable experiences

You’re proactive, creative, and results-driven

You understand health and safety, licensing, and all the behind-the-scenes essentials

What You Get

100% of your tips, straight to your pocket

Wagestream access to your pay as you earn

30% off food and cinema across all Scotsman Group venues

Hotel and apartment discounts

Access to the Scotsman Perks benefits portal

Staff meals on shift because good vibes need good fuel

Flexible working that actually works for you

Career development through our Scotsman Steps programme

Quarterly bonus payments

Refer-a-friend bonuses

Cycle to Work scheme

This isn’t just a job. It’s a chance to lead one of Glasgow’s most iconic venues, shape a team, and build something bold. If you’ve got the experience and the energy, let’s make magic happen.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 25/06/2025 by TN United Kingdom