General Manager

Tortilla Mexican Grill plc; Exeter; On-site; GBP 38,000 - 48,000; Full time

Job summary

A popular restaurant chain in Exeter is looking for a passionate General Manager. In this full-time role, you will lead a team, ensuring outstanding customer service and high-quality food. A salary of up to £38,000 along with a performance-based bonus of up to £10,000 per year is offered. The role includes extensive benefits like flexible working, paid holidays, and career progression opportunities.

Benefits

Flexible working

Free meals on shifts

33 days paid holiday per year

Incentives for amazing prizes

Wellbeing support including counselling

Qualifications

• Experience in a QSR environment is preferred but not critical.
• Passion for food and excellent customer service.
• Ability to train and inspire a team.

Responsibilities

• Ensure high-quality service and food for all guests.
• Train and develop the team for optimum performance.
• Manage GP & Labour control effectively.

Skills

GP & Labour control

Customer service

Team management

Training and development

Job description

Overview

Here at Tortilla, we are seeking to recruit a General Manager to join our team in Exeter. You will join us on a full-time, permanent contract.

You will receive a competitive salary of up to £38,000 per annum plus an achievable bonus worth up to £10,000 per year.

Benefits

• The opportunity for flexible working
• Free meals on shifts
• 33 days paid holiday per year (+extra day for your birthday!)
• Win amazing prizes including holidays, festival tickets and more through incentives
• Far more sociable hours than many other restaurant brands
• Genuine work/life balance
• Love your job! 98% of our crew say they love their working day
• Amazing discounts on cinema tickets, Apple products, holidays, high street shops and more through Perkbox!
• Wellbeing support including free counselling, financial and legal advice

Career Progression

• Ongoing professional training and development - earn NVQs with our Apprenticeship Scheme
• Real career progression from General Manager to Operations - and beyond!
• Opportunity to get involved with new openings
• Freedom to move between sites and grow with the group

About Us

Our family of over 60 stores is united by a shared passion for serving high quality, fresh Californian Mexican food. What sets us apart is our commitment to maintaining the authenticity of our ingredients and preparation methods, evident in the fact that we don\u2019t have a single freezer in our business - all our food is, in fact, freshly made! As we embark on an ambitious growth plan in the UK and beyond, exciting opportunities for career development abound. Our genuine focus on developing our people is exemplified by the fact that one-third of our headquarters staff started their journey working in-store. The familial atmosphere we cultivate extends beyond work, with epic social events and dedicated entertainment funds for each site, creating a true sense of belonging.

What We’re Looking For In Our General Manager

We’d love you to have a good understanding of GP & Labour control whilst being passionate about food and at your happiest looking after customers. We’ll need you to train, inspire & develop a happy team to ensure that every guest gets the amazing food and service we’re famous for! It’s great if you’ve worked in a similar QSR environment but we’d also love to hear from you if you’ve spent time running a bar, restaurant or contract catering unit. As long as you’re passionate about delivering amazing service then you’re probably our kind of amigo!

So, if you want to be part of our family, making sure that every guest who comes through the door gets served high quality, delicious food and leaves with a smile, then click “apply” now and join us as our General Manager!