General Manager

Signature Pub Group Ltd.; Easter Howgate; On-site; GBP 50,000; Full time

Job summary

A prominent pub group in Scotland is seeking a General Manager for The Boozy Cow in Edinburgh. This role entails overseeing all operations, leading the team, managing finances, and ensuring exceptional customer service. The ideal candidate will have strong leadership and financial skills. Enjoy benefits like staff discounts, extra leave days, and employee assistance programs as part of a supportive work environment.

Benefits

Staff discount ranging from 25% to 50% on F&B

Employee Assistance Programme

Extra annual leave days gathered through service

Qualifications

• Strong ability to lead and motivate a diverse team.
• Excellent understanding of budgeting and financial reporting.
• Focus on delivering outstanding customer service.
• Ability to think critically and address operational challenges.
• In-depth knowledge of health and safety regulations.

Responsibilities

• Oversee daily operations, ensuring quality standards.
• Lead, manage, and motivate the team.
• Oversee budgeting and financial planning.
• Ensure high standards of customer service.
• Maintain compliance with health and safety regulations.

Skills

Leadership & Team Management

Financial Acumen

Customer Service Excellence

Problem-Solving & Decision-Making

Health & Safety & Compliance Knowledge

Job description

General Manager, The Boozy Cow, Edinburgh

Salary of £38,000 - £40,000 Plus Tips £5,000ph and Bonus (Up to 30% of Base Salary)

Total package circa £50,000

SO, WE MEAT AGAIN …

Sitting in Edinburgh’s outstanding New Town, our burger dive bar is something different. This long-standing establishment was amongst the first to bring dirty burgers to the city. Since, we’ve grown to offer hot dogs, shakes & cocktails.

The dark & grungy décor sets the tone … during the day the food is flying to locals, tourist & friends. Our style is dirty, quirky and hands on. We want our customers to get stuck into The Boozy Cow.

Come night the cocktails start pouring and they don’t stop. This is a busy, late-night venue so be ready to be on your feet.

The Boozy Cow needs an excited General Manager to drive positivity and flare into the venue.

If what you’ve read sounds good to you then we’d love to speak.

General Manager Duties

Operational Management – Oversee the daily operations of the venue, ensuring all departments (front of house, kitchen, bar, etc.) run smoothly and meet quality standards, ensuring customer satisfaction.

Staff Leadership & Development – Lead, manage, and motivate the team, including recruitment, training, performance evaluations, and fostering a positive work culture to ensure high staff morale and productivity.

Financial Management – Oversee budgeting, financial planning, and performance analysis, ensuring that the venue meets its revenue targets, controlling costs, and maximising profitability.

Customer Relations & Service Excellence – Ensure a consistently high standard of service is maintained by addressing customer feedback, resolving complaints, and implementing initiatives to enhance the guest experience.

Compliance & Health & Safety – Ensure compliance with all health, safety, and licensing regulations, conducting regular checks to maintain a safe and legal operating environment for both staff and customers.

Required Skills

Leadership & Team Management – Strong ability to lead and motivate a diverse team, providing clear direction, fostering a positive work environment, and developing staff to reach their full potential.

Financial Acumen – Excellent understanding of budgeting, financial reporting, and cost management to ensure the venue operates within budget while maximising profitability.

Customer Service Excellence – A keen focus on delivering outstanding customer service, with the ability to anticipate guest needs, address complaints, and continuously improve the guest experience.

Problem-Solving & Decision-Making – The ability to think critically, address operational challenges, and make informed decisions to ensure the smooth running of the venue at all times.

Health & Safety & Compliance Knowledge – In-depth knowledge of health, safety, and industry-specific regulations, with a strong ability to implement and enforce these standards to maintain a safe and legal environment.

Benefits

On top of pay - also included is our wider benefits such as:

· Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues

· Employee Assistant Programme

· Extra annual leave days gathered through service

Plus so much more!

We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.

Applying for Signature

If this sounds like something you want to be a part of, apply today by sending in your CV.

The Boozy Cow is part of Signature Group.We have 21 venues in Scotland, including Cold Town House, Paramount, Badger & Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin’ Fox and more.

*Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.