General Manager

Zak Incorporated; Crewe by Farndon; On-site; GBP 50,000 - 55,000; Full time

Job summary

A prominent logistics company in the UK is seeking a General Manager to oversee the service centre operations. The ideal candidate will have strong experience in logistics, budget management, and proven leadership skills in fast-paced environments. Responsibilities include improving service quality while managing teams and commercial relationships. Competitive salary of £50-55k offered.

Responsibilities

• Lead and manage all aspects of the service centre operation.
• Drive and lead change processes for service integration.
• Manage commercial relationships with customers and suppliers.

Skills

Line management experience in logistics

Budget management

Problem identification and solution design

Customer interface success

Supplier management

Education

Experience in logistics/distribution industry

Job description

General Manager

An exciting new General Manager opportunity

All about you

You will be friendly, hard-working, and love the buzz of getting things done. We love team players, and here we are committed to providing our people with the technical and personal skills to progress their careers.

About us

We are a leading independent parcel, mail, and logistics services company operating throughout the UK and Ireland, delivering the important things in life. We provide next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management.

Role summary

The General Manager will report to the Regional Director and is responsible for leading and managing all aspects of the service centre operation to ensure achievement of budgeted and/or targeted service, cost, and quality performance, supporting budgeted revenue achievement. They are responsible and accountable for the effective management of all employed colleagues, third-party subcontractors, and owner drivers. Manage the premises, equipment, and consumables, ensuring the most cost-effective and high-quality performance is delivered. The role is to drive and lead the change process to deliver a fully integrated service centre operation.

Key responsibilities

• Evidence of line management experience in production/logistics/mail/parcels services environment at least at the same level of responsibility.
• Experience of managing budgets, profit, and loss accounts.
• Ability and a track record to seek improvements without prompting.
• Ability to identify problems and design deployable solutions.
• Proven success in customer interface and supplier management.
• Ability to manage commercial relationships with customers and suppliers through maintaining service/product processes to deliver excellent customer service, promote organic growth, and reduce customer attrition.

Essential criteria for this role

• Previous experience in the logistics or distribution industry.

Additional information on this role

If you have previous experience managing teams in fast-paced distribution environments and have the ambition to develop your leadership skills, we would love to hear from you.

Regional Manager Salary: £50-55k