General Manager

Xclusive Recruitment; Crewe; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading logistics services company in Crewe is seeking a General Manager to oversee service centre operations. The ideal candidate will have a strong background in the logistics industry, with proven leadership skills and a track record in budget management and customer service. This role offers the opportunity to drive performance and develop leadership capabilities in a dynamic environment.

Qualifications

• Previous experience in the logistics or distribution industry.

Responsibilities

• Lead and manage all aspects of the service centre operation.
• Ensure achievement of budgeted service, cost and quality performance.
• Manage employed colleagues, subcontractors and owner drivers.

Skills

Line management experience in production/logistics/mail

Budget management

Problem-solving

Customer interface and supplier management

Commercial relationship management

Job description

General Manager

An exciting new General Manager opportunity

All about you

You will be friendly, hard-working and love the buzz of getting things done. We love team players and here we are committed to providing our people the technical and personal skills to progress their careers.

About us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. We provide next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management.

Role summary:

Reporting to the Regional Director this role is to lead and manage all aspects of the service centre operation for the ensuring achievement of budgeted and/or targeted service, cost and quality performance, and supporting budgeted revenue achievement. They are responsible and accountable for the effective management of all employed colleagues, third party subcontractors and owner drivers. Manage the premises, equipment and consumables, ensuring the most cost effective and high quality performance is delivered. The role is to drive and lead the change process to deliver a fully integrated service centre operation.

Key responsibilities

• Evident line management experience in production/logistics/mail/ parcels services environment to at least the same level of responsibility.
• Experience of managing budgets, profit and loss accounts
• Have the ability and the track record to seek improvements without having to be prompted.
• Ability to identify problems and design deployable solutions.
• Proven record of successful Customer interface and supplier management.
• Ability to manage commercial relationships with customers and suppliers through the maintenance of service/product processes to deliver excellent customer service; promoting organic growth and reducing customer attrition.

Essential criteria for this role

• Previous experience in the logistics or distribution industry

Additional information on this role

If you have previous experience of managing teams in fast-paced distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.