General Manager

CBW Staffing Solutions; City Of London; On-site; GBP 90,000; Full time

Job summary

A leading hard FM service provider in the UK is seeking a General Manager to oversee key contracts in London, Bristol, and Essex. The ideal candidate will have a strong background in hard services management and a proven track record in ensuring high-level service delivery. The position offers a competitive salary of up to £90,000 plus benefits, including a car allowance and bonus. Applicants must possess recognised qualifications and substantial managerial experience within the commercial maintenance industry.

Benefits

£6,000 car allowance

14% bonus

Healthcare

Qualifications

• Experienced senior manager with hard services background and managerial experience.
• Proven experience in the commercial maintenance industry.
• Ability to manage a demanding and varying workload.

Responsibilities

• Provide leadership and ensure contractual commitments are met.
• Explore opportunities for strategic development of contracts.
• Maintain effective relationships with key client contacts.

Skills

Influencing and negotiation skills

Strong financial skills

Crisis management

Leadership

Customer focus

Motivational skills

Communication skills

Education

Recognised electrical or mechanical qualifications

Job description

General Manager - Leading Hard FM Service Provider - London/South West/Essex - up to 90k+car/package

Are you an experienced senior manager looking for a new challenge?

Or are you an Account Director looking for the next step in your career?

CBW are currently assisting a market leader in the hard FM market in their search for a General Manager to work across a collection of high profile contracts covering Bristol, London and Essex.

In terms of financial value, these are some of the biggest in their extensive hard FM portfolio and this GM role is critical to the successful day to day operation of the contracts.

The successful candidate will have a proven track record in delivering a high level service delivery and will also have previously held senior positions within the FM industry.

Key Responsibilities

• Excellent influencing and negotiation skills.
• Strong financial skills.
• Ability to manage conflict and crisis situations effectively.
• Provide leadership, and ensure the planned development of a portfolio of contracts to ensure that contractual commitments are met and exceeded.
• Ensure that opportunities for the strategic development of contracts are explored to deliver increased turnover and profitability.
• Ensuring business policies and processes are effectively communicated, and implemented within contracts.
• Ensure additional services and projects are added, and contracts are re-won on re-tender.
• Development of financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth.
• Ensure appropriate contract review, audit and control systems to ensure statutory, policy and contractual commitments are met.
• Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
• Accountable day-to-day to the relevant client contacts.
• Line management responsibility for a small team, primarily comprising contract managers across a portfolio of contracts.
• Financial responsibility for the delivery of plan commitments for the contract portfolio.
• The development and review of teams, appraisal, and the application of effective people management practice.

Package Includes

• £90000 + Package
• £6000 car allowance
• 14% Bonus
• Healthcare

Applicantsmust be able to met the following

• Hard services background with recognised electrical or mechanical qualifications.
• Managerial experience at Account Manager or above within technical and or hard services is essential.
• Proven experience within the commercial maintenance industry.
• Experience within the government or public sector would be beneficial.
• Excellent motivational and influencing skills, with high levels of personal integrity.
• Ability to communicate both verbally and in writing with all levels of staff and clients.
• Ability to manage and prioritise a demanding and varying workload.