General Manager

JR United Kingdom; Chichester; On-site; GBP 40,000 - 80,000; Full time

Job description

General Manager - Mercedes-Benz of Chichester

Hours: Full time Monday to Friday, 45 hours per week

Salary: Competitive Basic Salary with a Generous OTE Scheme in place

Benefits: Private Health Care, Company Car, Private Fuel, 25 days annual leave plus bank holidays, life assurance, and pension scheme.

Who we are

Marshall Motor Group was established in 1909 by David Gregory Marshall, in a small lock-up garage in Brunswick Gardens, Cambridge. We are now the UK's 7th largest motor retail group (AM100 11/24) and operate 130+ car, van, truck, and bike franchise stores across the UK.

Our vision is to be the UK’s premier automotive retail group, recognised by our colleagues, customers, and business partners. We aim to create a people-centric culture and deliver retailing excellence while being regarded as an employer of choice.

We are part of the Constellation Automotive Group, the largest vertically integrated digital used car marketplace in Europe, providing peace of mind and transparency in our operations.

The role

We are seeking a General Manager to join our Mercedes-Benz division and manage our Chichester store. This role involves leading day-to-day operations across the site, with full accountability for dealership financial performance and line management of the dealership leadership teams. Reporting to the Franchise Director, this is a full-time, permanent position that offers the right candidate a chance to join a successful group with high employee engagement.

What you’ll do

As a General Manager, you will have overall accountability for people and financial performance at our Mercedes-Benz Chichester store. With support from your Franchise Director and corporate functions, you will:

1. Lead, manage, and motivate a team of automotive professionals, ensuring the dealership is adequately resourced.
2. Drive a high-performance culture, ensuring performance is rewarded and underperformance is managed.
3. Oversee the sales and aftersales divisions, ensuring performance meets or exceeds budget.
4. Set financial and growth objectives for each department, planning accordingly to meet profit and product targets.
5. Accurately finalize dealership reporting in line with group reporting frameworks.
6. Develop and roll out dealership marketing and publicity strategies to support objectives.
7. Support the dealerships in consistently achieving high levels of customer satisfaction.
8. Ensure dealership activities comply with Marshall Motor Group, manufacturer, and regulatory requirements.

Who you are

Given the nature of this role, previous experience as a General Manager is preferred. Manufacturer experience is beneficial but not essential for success in this role.

We are seeking individuals who display the following attributes:

1. Strong leadership skills with the ability to lead and motivate a large and diverse team.
2. A professional and calm approach with strong stakeholder management skills to manage internal and external stakeholders.
3. Strong analytical and problem-solving skills, with the ability to foresee potential barriers.
4. A commitment to the Marshall Values of People, Customers, Integrity, and Innovation.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees, including promotion and training, without discrimination based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.