General Manager

i2i Independent Recruitment Consultancy Ltd; Cheltenham; On-site; GBP 55,000; Full time

Job summary

A well-established interiors business in Cheltenham is seeking a General Manager. This role involves leading daily operations, driving commercial performance, and managing a small team. Ideal candidates will have strong financial knowledge and proven experience in general management.

Qualifications

• Strong financial understanding including P&L management.
• Demonstrated commercial acumen with operational success.
• Proven experience in a general management or senior operational role.

Responsibilities

• Provide full operational leadership, ensuring consistent commercial performance.
• Lead and develop the team, setting goals and maintaining motivation.
• Oversee showroom operations including diary management and scheduling.

Skills

Financial understanding

Commercial acumen

Leadership

Team motivation

Education

Experience in general management

Tools

CRM systems

Accounting software (Xero, Sage)

Job description

General Manager – Interiors Showroom
Cheltenham | Full-Time, Permanent | Salary up to £55,000
Monday to Friday, 8am–5pm (some flexibility required) | Managing a small team of 4

| Competitive Salary | Operational Autonomy | Leadership Role | Home Interiors Sector |

About the Role
Our client, a well-established and growing interiors business, is seeking an experienced General Manager to lead daily operations and drive commercial performance. This is an excellent opportunity for a commercially astute professional to take ownership of strategic and operational functions while maintaining a strong customer focus.

Key Responsibilities

• Provide full operational leadership across the business, ensuring consistent commercial performance

• Lead and develop the team, setting goals, KPIs and maintaining motivation

• Oversee showroom operations including diary management, scheduling, and workflow coordination

• Handle customer interactions both in person and digitally, offering expert product advice

• Manage order processing, purchasing, and supplier relationships to ensure cost-effective procurement

• Monitor and report on financial performance including margins, profitability, and business metrics

• Liaise with Head Office and provide regular business updates to Directors

Must-Have Skills & Experience

• Strong financial understanding including P&L management and balance sheet analysis

• Demonstrated commercial acumen with a track record of operational success

• Proven experience in a general management or senior operational role

Nice-to-Haves

• Excellent leadership and team motivation skills

• Industry experience in blinds, soft furnishings, or home interiors

• Familiarity with CRM systems (Carmen ideally) and accounting software such as Xero or Sage

Why Join?
This is an opportunity to join a stable, growing business and lead a team with autonomy and trust. You'll play a key role in shaping commercial strategy and customer experience while enjoying the support of a dedicated head office team.

Get in touch with FRAN and apply now!

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We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it’s successful.