General Manager

Sam's Waterside; Camden Town; On-site; GBP 40,000 - 60,000; Full time

Job summary

A premier dining establishment in Camden Town is seeking a passionate General Manager to lead the restaurant team. In this role, you will oversee daily operations, ensure a high-quality guest experience, and foster an inclusive environment for staff. Candidates should have a background in high-end dining and the ability to inspire their team. Enjoy benefits like free meals during shifts, performance bonuses, and progression opportunities.

Benefits

Team festivities

Friends & Family perks

Free meals during shifts

Referral bonuses

Employee Assistance Programme

Retail discounts

Cycle to Work Scheme

Trade price wines and spirits

Opportunities for progression

Private healthcare after 3 years

Performance awards and bonuses

Qualifications

• Experience in a busy, high-end restaurant or bar.
• Strong leadership skills and team management abilities.
• Ability to foster an inclusive and supportive work environment.

Responsibilities

• Lead and inspire the restaurant team.
• Oversee all operations, including service and staffing.
• Collaborate with directors to achieve financial goals.

Skills

Passion for hospitality

Stable background in high-end restaurant/bar

Positive references from former employers

Job description

As General Manager at Sam's, you'll lead the entire restaurant team and be the driving force behind its day-to-day and long-term success. With a focus on people, performance, and profitability, you'll oversee every element of operations- from service and staffing to stock, systems, events, and guest experience. You'll inspire and empower your team, represent the venue with pride, and work closely with the directors to deliver results that reflect the quality, warmth, and excellence the Sam's brand is known for.

At Sam's, we believe in creating a welcoming and inclusive environment for both our guests and our team. Our commitment to excellence in hospitality is matched by our dedication to fostering a supportive workplace where every member of the team can grow and thrive. Founded in 2019 by renowned restaurateur Sam Harrison and business partner Fanny Stocker. Our menus celebrate the finest seasonal produce from across the UK, with a focus on Anglo-French cuisine.

We pride ourselves on sourcing ingredients from small artisan suppliers, ensuring quality and freshness in every dish. Complementing our food is a carefully curated wine list, handpicked by Sam himself, featuring selections from wineries he has personally visited.

Sam's, Genuine Restaurants Group awards:

• 2023, Caterer's 11th best place to work in Hospitality in UK!
• Recently nominated for Catey's restaurateur of the year award 2023.
• Recently nominated by the public as the 2nd favourite restaurant in London in 2023, in the Harden's Guide.

We offer a range of benefits, including:

• Team Festivities - We have two big celebrations every year to recognise and reward your hard work
• Friends & Family Perks - Enjoy exclusive discounts across all our venues
• Great Food for You- Free meals provided when you're on shift
• Share the Opportunity - Earn bonuses through our generous referral programme
• Here for You - Confidential support through our Employee Assistance Programme
• Incredible Discounts- Access to discounts for restaurants, retail, gyms and travel
• Cycle to Work Scheme - Save on bikes and accessories while spreading the cost
• Insider's Pour - Wines and spirits available for team members at trade price
• Grow with Us - opportunities for progression and development
• Private Healthcare - Access to BUPA health cover after 3 years of service
• Challenge Accepted - Performance and Competition Awards and Bonuses

Milestones:

• New Starter Celebration- After your first month with us, you'll be invited to dine at Sam's Riverside to celebrate
• Anniversary Meal - Celebrate your work anniversary with a complimentary lunch or dinner for two people, every year!
• Loyalty Rewards - Earn extra holiday for every year after your third year

To be successful in this role, you will need:

• Bundles of passion and enthusiasm, a true love for our authentic hospitality
• To demonstrate a stable background working in a busy, high end restaurant and/or bar
• Right to Work in the UK
• Credible, positive references from former employers

At Sam's, we celebrate diversity and champion inclusion. Everyone is welcome, respected, and valued - just as they are. We're proud to be an inclusive employer and welcome applications from people of all backgrounds and identities.