General Manager

Pertemps; Cambridge; On-site; GBP 43,000 - 60,000; Full time

Job summary

A well-established property management company in Cambridge seeks a General Manager to oversee operations at two workspace centres. This leadership role involves driving commercial success and customer satisfaction while managing team performance and strategic planning. The successful candidate will bring proven experience in revenue management, strong leadership abilities, and a background in serviced offices or hospitality. The position offers a competitive salary and benefits package including extensive annual leave, medical insurance, and professional development support.

Benefits

33 days annual leave (including bank holidays)

Birthday off + volunteering days

Discounted private medical insurance

Life assurance & income protection

Cycle scheme & NEST pension

Enhanced parental leave

Professional membership subscription

Employee assistance programme

Annual flu jabs & eye tests

Comprehensive training support

Qualifications

• Proven success in driving revenue and managing multi-site operations.
• Strong leadership and coaching skills.
• Excellent communication, negotiation, and influencing abilities.
• Experience in serviced offices or hospitality environments.

Responsibilities

• Own and exceed monthly revenue targets and KPIs.
• Maximise occupancy and profitability across centres.
• Manage P&L, budgeting, and forecasting.
• Develop and execute local sales strategies.
• Build relationships with brokers, agents, and prospects.
• Drive demand through creative local marketing initiatives.
• Lead, coach, and develop a high-performing team.
• Recruit, onboard, and manage performance.
• Deliver insightful reporting and updates.
• Liaise with building owners, customers, and internal teams.

Skills

Leadership

Communication

Negotiation

Influencing

Revenue Management

Microsoft Office 365

Job description

General Manager – Flexible Workspace | Cambridge

Hours: Monday to Friday, 8:30am – 5:30pm (40 hours/week)
Salary: £43,000 per annum + excellent benefits - On target earnings £60,000

About the Company
Join a pioneering force in the flexible workspace revolution. For over 25 years, this innovative property management company has been transforming underutilised office spaces into thriving hubs for entrepreneurs, SMEs, and growing businesses. With a nationwide footprint and a unique client-occupier model, they’re reshaping the future of work by offering freedom, flexibility, and community in every centre.

The Role
As the General Manager, you’ll lead the operations of two vibrant workspace centres in Cambridge. You’ll be the driving force behind commercial success, customer satisfaction, and team performance. From strategic planning and sales to health & safety and supplier management, this is a hands-on leadership role with real impact.

Key Responsibilities
• Own and exceed monthly revenue targets and KPIs
• Maximise occupancy and profitability across centres
• Manage P&L, budgeting, and forecasting
• Develop and execute local sales strategies
• Build relationships with brokers, agents, and prospects
• Drive demand through creative local marketing initiatives
• Lead, coach, and develop a high-performing team
• Recruit, onboard, and manage performance
• Deliver insightful reporting and updates
• Liaise with building owners, customers, and internal teams

What You’ll Bring
• Proven success in driving revenue and managing multi-site operations
• Strong leadership and coaching skills
• Excellent communication, negotiation, and influencing abilities
• Experience in serviced offices or hospitality environments
• Confident with Microsoft Office 365

What’s in It for You?
• 33 days annual leave (including bank holidays)
• Birthday off + volunteering days
• Discounted private medical insurance
• Life assurance & income protection
• Cycle scheme & NEST pension
• Enhanced parental leave
• Professional membership subscription
• Employee assistance programme
• Annual flu jabs & eye tests
• Comprehensive training support