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General Manager

Malmaison Hotel du Vin

Bristol

On-site

GBP 45,000 - 60,000

Full time

Today

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Job summary

A premier hotel group in Clifton Bristol is seeking a General Manager to lead their operations at the Avon Gorge hotel. The ideal candidate will have extensive hospitality experience and a thorough understanding of food and beverage services. Your role will focus on maximizing revenue and motivating your team to provide exceptional customer service. Competitive salary and benefits are offered, making this an exciting opportunity for an experienced manager.

Benefits

Heavily discounted staff room rates

35% off dining bills

Fully funded apprenticeship programs

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Bonus plan

Private medical healthcare

Life Assurance

Qualifications

Experience managing a hotel with a strong focus on food & beverage.
Ability to maximize revenue and manage teams during busy seasons.
Sound knowledge of food and drink operational standards.

Responsibilities

Lead and motivate the team to deliver exceptional service.
Drive brand strategy and set operational standards.
Understand the local market to maximize revenue.

Skills

Restaurant Experience

Hospitality Experience

Interviewing

Management Experience

Profit & Loss

Employment & Labor Law

Sanitation

Leadership Experience

P&L Management

Restaurant Management

Retail Management

Recruiting

Education

Director Level Experience

Role

General Manager Hotel du Vin Avon Gorge

Salary

Competitive Salary plus bonus and generous benefits

Location

Clifton Bristol

Hotel du Vin Avon Gorge is looking for a leader. Someone who will understand that running a successful business isn't just about exceeding the brand standards or having a super P&L. We want someone who will look after the team and by developing them will deliver the expectation of celebrity service.

In this role you're a real organiser who loves leading and motivating your team. You will be driving the brand strategy in all elements of the business and set Hotel du Vin apart from the competition as a preferred employer and destination to stay, eat and drink.

Situated in Clifton Village Hotel du Vin Bristol Avon Gorge is a one‑of‑a‑kind 4‑star boutique hotel offering an unrivalled experience. Perched on the edge of the Avon Gorge the hotel offers breath‑taking views of the Clifton Suspension Bridge, one of Bristol's most iconic landmarks. With 78 bedrooms, exceptional location, unparalleled amenities and playful spirit, it is the perfect base for any Bristol adventure. This is a popular location with a strong focus on food & beverage; we are therefore looking for someone with previous experience managing a similar sized hotel and operation.

You will know the local market and understand how to maximize revenue within the business by looking at the bigger picture, managing the detail through your department managers, and having a team that will be second nature. Leading from the front to set the example is something you are no stranger to.

Ideally you will have had previous experience in managing and motivating teams in a hospitality business that experiences busy seasonal peaks, and you will have a sound knowledge of food and drink in a similar sized property.

Benefits

Heavily discounted Staff Room Rates at Malmaison Hotel du Vin and Frasers Hospitality with rooms available from 65 per night.
Discounted Friends and Family Room Rate with 50% off best available rate.
35% off your bill when you dine in our Brasseries and Bistros.
Fully funded Apprenticeship programmes that support you in developing your career.
High Street Discounts on a range of high street shops, experiences, holidays and much, much more.
Cycle to work scheme – save up to 40% on a wide range of bikes.
Healthcare Cash Plans – dental, optical, medical and more available from 5 per month.
Referral schemes that pay up to 1500 (just for getting your mates jobs!).
A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week, and more.
We work with Wagestream, giving instant access to your pay as it’s earned. Wagestream lets you track wages in real‑time and stream up to 50% of the money you’ve already earned, learn easy tips to manage money better, and save directly from your salary.
We also offer complimentary stays on your 1st, 3rd and 5th anniversaries with Dinner Bed & Breakfast.
We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
Employee Assistance Programme – free confidential advice available 24/7 to you and your family.

Plus on completing your probationary period you will be provided with:

Private Medical Healthcare
Bonus Plan based on clear and transparent KPIs
Critical Illness cover
Life Assurance

Our Sustainability Goals

100% of our electricity is generated using renewable energy, most of it coming from Wind Farms around the UK.
We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council, which works on projects year round.
We have moved to a chemical‑free cleaning system in our bedrooms and public areas, and an enzyme‑based eco‑friendly system for our kitchens.
Volunteer to work for sustainable charities two days per year on full pay instead of your normal workplace.

Interested Click Apply Now

Frasers Hospitality Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Required Experience

Director

Key Skills