General Manager

Five Guys; Bristol; On-site; GBP 40,000 - 50,000; Full time

Job summary

A prominent burger restaurant in Bristol is seeking a General Manager to oversee daily operations and lead the team. The ideal candidate has strong leadership skills, a passion for customer service, and the ability to manage financial performance. Responsibilities include driving sales, ensuring quality food, and creating a positive working environment. This role offers bonuses and career advancement opportunities.

Benefits

30% achievable bonus scheme

Paid breaks

Private medical via Vitality

Employee discount program

Access to wellbeing support

Qualifications

• Hands-on leadership experience in a fast-paced food environment required.
• Strong focus on customer satisfaction.
• Ability to manage financial performance and control costs.

Responsibilities

• Manage day-to-day operations and store performance.
• Lead, inspire, and develop the store team.
• Ensure excellent customer service and quality of food.
• Drive sales and manage profit and loss.

Skills

Leadership skills

Customer service

Team development

Financial management

Job description

BURGERS & FRIES AND INCREDIBLE CAREERS!

We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same ‘perfect and serve’ philosophy since our family business began in 1986.

In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes leading, inspiring, and coaching the teams to ensure the restaurant delivers profitability and optimizes all sales opportunities while delivering an excellent level of customer service.

Our General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching, and direction. They bring our values to life for their team and our customers.

REWARDS

• An achievable 30% bonus scheme - paid quarterly
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Private medical via Vitality
• Life assurance
• All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay

OTHER AWESOME PERKS

• Days out and social events
• Invite to the annual General Manager conference
• Team competitions – “Fry Cup” and “Olympics”
• Five Guys Perks – employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career with us!
• Enhanced Maternity & Paternity Leave
• Pension scheme

AS A GENERAL MANAGER YOU'LL BE

• Accountable and responsible for your entire store and the people within
• Developing and managing the store team, while supporting the delivery of perfect burgers and fries
• You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
• Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
• Your store will need to run smoothly on the day-to-day operations and think about long-term planning
• Spotting potential and developing your team to ensure there is a strong talent pipeline
• Drive the Five Guys culture by always role modeling our values
• Creating an awesome working environment where people are happy to come to work and have fun
• Responsible for reward and recognition
• Demonstrate close attention to detail

YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
• People – Experienced hands-on leadership skills
• Customer service
• Having your people’s development at heart

INCREDIBLE CAREERS WITH FIVE GUYS

• Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office
• Five Guys isn’t just a job – it can be a career!
• If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us