General Manager

Five Guys; Braintree; On-site; GBP 30,000 - 45,000; Full time

Job summary

Five Guys, a leading burger restaurant, is seeking a General Manager for their Braintree location. The ideal candidate will lead the team in delivering exceptional customer service and product quality, while driving sales and managing daily operations. With numerous career development opportunities and a strong emphasis on values like integrity and enthusiasm, this role promises a dynamic and rewarding experience.

Benefits

Achievable 30% bonus scheme paid quarterly

33 days paid holiday

Paid breaks

Free burgers, fries, and shakes on shift

Private medical via Vitality

Access to Wagestream for flexible benefits

Team outings and social events

Career development opportunities

Qualifications

• Enthusiastic about team development and customer service.
• Experience in managing teams and retail operations.
• Ability to uphold company values and culture.

Responsibilities

• Lead a team by working alongside crew and managers.
• Oversee daily operations and planning.
• Drive sales and manage costs effectively.

Skills

Leadership skills

Customer service excellence

People management

Attention to detail

Job description

General Manager

Burgers & Fries and Incredible Careers! We're a burger restaurant with an uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we've maintained the same 'perfect and serve' philosophy.

Today, we're still a family-oriented business. We value integrity, enthusiasm, competitiveness, and a can-do attitude.

REWARDS

• Achievable 30% bonus scheme paid quarterly
• Secret Shopper bonus up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop vouchers: £500 at 5 years, £1,000 at 10 years
• 33 days paid holiday
• Paid breaks
• Free burgers, fries, and shakes on shift
• Private medical via Vitality
• Life assurance
• Access to Wagestream for flexible benefits

OTHER PERKS

• Team outings and social events
• Invitation to the annual General Manager conference
• Team competitions like Fry Cup and Olympics
• Employee discount through Five Guys Perks
• Wellbeing support and Employee Assistance Programme (EAP)
• Career development opportunities
• Enhanced Maternity & Paternity Leave
• Pension scheme

WHAT YOU'LL BE ENTHUSIASTIC ABOUT

• Our burgers and fries
• Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• People management and leadership skills
• Customer service excellence
• Supporting team development

WHAT YOU'LL BE DOING

• Leading from the front, working alongside crew and managers
• Developing and managing the store team to deliver quality products
• Paying close attention to detail
• Creating a positive and fun working environment
• Managing reward and recognition
• Overseeing daily operations and long-term planning
• Promoting Five Guys culture and values
• Owning the P&L, driving sales and controlling costs
• Identifying and developing talent within the team

CAREER DEVELOPMENT WITH FIVE GUYS

• Opportunities to manage larger stores, open new locations, or move into roles such as Area Trainer, District Manager, or Support Office
• Five Guys offers a career, not just a job
• Support and tools available for ambitious individuals to grow with us