General Manager

Permanently Unique Group; Birmingham; On-site; GBP 45,000 - 62,000; Full time

Benefits offered by this job

Monthly massages and wellness sessions

Yoga sessions

Pottery painting and creative classes

Cycle to work scheme

Staff dining menu design by head chefs

Mental health first aiders

Healthcare cash plan

Employee assistance program (EAP)

Job summary

Permanently Unique Group is seeking a strong General Manager to lead a high-end restaurant site in Birmingham. You will be a natural leader, inspiring the team, ensuring guest experience and quality, and acting as a brand ambassador with calm authority.

You will plan and develop the operation, push boundaries, drive financial growth, and report to directors. The company offers wellness perks, a cycle to work scheme, staff dining discounts, and development opportunities across the group.

Qualifications

• Experience leading teams in hospitality environments, with a track record of improving guest experience.
• Strong understanding of premium service standards and brand values.
• Ability to develop people, drive initiatives and manage performance.

Responsibilities

• Lead and inspire a team to deliver exceptional guest experiences and uphold brand standards.
• Develop the site, implement initiatives to improve performance and quality.
• Demonstrate strong leadership presence and drive financial growth.
• Collaborate with directors and senior leaders, maintain autonomy over site operations.
• Oversee openings and project management for scalable operations.

Skills

Leadership

Team development

Brand ambassador

Calm under pressure

Job description

What You’ll Get Up To:

• Natural leader of people who can inspire a team and bring out individual potential, an ambassador of the brand;you will need to be calm and collected when managing your team.
• Responsible for developing teams and implementing initiatives to provide the highest level of operational performance, guest experience and quality.
• Highly visible within the business, innovative in your approach and ready to push boundaries.
• Demonstrate a deep-rooted understanding of our business. Use this knowledge to constantly strive for ways to improve our brand.
• Financially responsible, ensuring not only business growth but financial growth of the site.
• Comfortable taking full autonomy of the site and reportingto the directors.
• Significant experience with high end restaurants with an in-depth knowledge of the local dining scene.
• Openings and project management experience of an operation on a similar scale is essential.

Why Permanently Unique?

Health & Happiness

• Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more.
• Cycle to work scheme
• Bespoke staff food menu designed by all our head chefs
• Mental health first aiders
• Access to management health care cash plan
• Access to EAP scheme

Progression

• Bespoke development journey's for all our team
• Development academies to support the progression and development of our team
• Chef Academies visiting our amazing suppliers across the UK

Extras

• 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants
• After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant
• Recommend a friend scheme
• Wagestream - access a share of your earned wages whenever you need it
• Employee of the month award
• Monthly team building events
• Annual celebration