General Manager

The Rank Group; Bilston; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading entertainment organization in Bilston is looking for a passionate General Manager for Mecca Bingo. You will lead the venue, inspire your team, and enhance customer experiences, contributing to revenue growth and operational excellence. A strong background in business leadership and exceptional customer service is essential. Competitive salary and benefits are offered.

Benefits

Competitive salary

Company Bonus Scheme

Leadership development opportunities

Employee Rewards platform

Pension and Life Assurance

50% discount on food and drinks

Responsibilities

• Lead your venue with passion and energy.
• Inspire your team and deliver outstanding customer experiences.
• Ensure operational excellence and revenue growth.

Skills

Proven experience in driving profitability and revenue

Strong leadership skills

Commercial acumen

Ability to create memorable customer experiences

Job description

What’s in It for You

• Competitive salary
• Company Bonus Scheme
• Leadership and career development opportunities within Mecca Bingo or within our parent company Rank.
• Employee Rewards platform with discounts on travel, shopping, and dining and more!
• Pension and Life Assurance
• Company Sick Pay Scheme
• 50% discount on food and soft drinks for you and up to three friends

Summary of the Role

As a General Manager at Mecca Bingo, you’ll lead your venue with passion and energy, creating a space where both customers and team members love to be. You’ll set the vision, inspire your team, and deliver outstanding customer experiences that keep people coming back for more.

This is your opportunity to bring energy, creativity, and leadership to the table. From shaping a high-performing team to ensuring operational excellence, you’ll make sure your venue is buzzing with excitement and exceptional service. Your role is about more than managing a venue—it’s about making a difference, every day.

With a focus on operational excellence and revenue growth. You’ll take ownership of all aspects of your venue, ensuring it runs smoothly, exceeds expectation and becomes a place customers love to visit

Key Skills and Experience

• Proven experience in driving profitability and revenue within a business
• Strong leadership skills with a proven track record of motivating and developing teams
• Commercial acumen and a results-focused mindset
• Ability to create exceptional and memorable customer experiences