General Manager

Forest Holidays; Beddgelert; On-site; GBP 38,000 - 41,000; Full time

Job summary

Join Forest Holidays as a General Manager at our Beddgelert location, where you'll lead a passionate team dedicated to outstanding guest experiences in a beautiful natural setting. This role involves overseeing operations, managing budgets, and fostering a culture of excellence and sustainability.

Benefits

Live-in accommodation

Annual bonus of up to 15%

Generous holiday allowance

Company pension scheme

Subsidised meals

Wellbeing events & resources

Discounts with top UK brands

Qualifications

• Proven leadership in a senior operational or hospitality role.
• Experience managing budgets and performance (P&L).
• Full UK driving licence and access to a vehicle.

Responsibilities

• Lead and inspire a large team to deliver exceptional service.
• Oversee all aspects of operations, guest experience, and site presentation.
• Manage budgets, drive revenue, and monitor performance.

Skills

Leadership

Organisational skills

Communication

Planning

Job description

Location: Beddgelert

Salary: £38,000 – £41,000 per annum

Hours: Full-time, 40 hours per week

Schedule: Rolling rota | Monday to Sunday

Live-in Accommodation Available (Approx. £10,000 annual value in savings)

️ Application deadline: 21st July (all applications will be reviewed post-deadline)

Lead a thriving team in one of the UK’s most beautiful forest destinations

We’re seeking a dedicated General Manager to oversee our Beddgelert location. From delivering outstanding guest experiences to leading a high-performing team, this is a pivotal role in our mission to bring people closer to nature while protecting it.

What You’ll Do:

As General Manager at our stunning Beddgelert location, you’ll lead a passionate team to deliver outstanding guest experiences, while ensuring smooth operations across all departments—from the Forest Retreat to site maintenance and administration.

️ Lead and inspire a large team to deliver exceptional service

️ Oversee all aspects of operations, guest experience, and site presentation

️ Manage budgets, drive revenue, and monitor performance

️ Champion health & safety across all departments

️ Support, coach, and develop your team through training and leadership

️ Actively respond to guest feedback to improve satisfaction

️ Ensure brand standards and operational excellence are consistently met

What We’re Looking For:

Proven leadership in a senior operational or hospitality role

Experience managing budgets and performance (P&L)

Strong organisational, planning, and communication skills

Full UK driving licence and access to a vehicle

Project delivery experience and a hands-on leadership style

Passion for sustainability and nature-based tourism

Willingness to work a flexible schedule, including weekends and bank holidays

What We Can Offer You:

Live-in accommodation available with all utilities included

Annual bonus of up to 15% through company-wide STIP scheme

️ Generous holiday allowance to support a healthy work-life balance

One fully paid day off each year to volunteer

Subsidised meals when working on-site

Wellbeing events & resources for mental and physical health

Up to 20% off cabin breaks (and 15% for friends & family)

Social events and awards evenings

️ Hundreds of discounts with top UK brands

Company pension scheme

We welcome applicants from all backgrounds, your unique perspective matters here. Need support during the application process? Just let us know.

At Forest Holidays, we’re not just offering a job, we’re offering a chance to make a real impact!

View the full job specification here