General Manager

FMG Repair Services Limited; Barnstaple; On-site; GBP 55,000 - 69,000; Full time

Benefits offered by this job

Bonus schemes

Company Car/Car Allowance

25 days annual leave

Life assurance

Pension & share scheme

Retail discounts app

Well-being services

Flexible pay app

Job summary

FMG Repair Services Limited is seeking an experienced General Manager for our busy Barnstaple site. You will lead a close-knit team, own site performance, and drive profitability while delivering exceptional customer service in a fast-paced environment.

Responsibilities include overseeing operations, managing KPIs, and implementing continuous improvements. The role requires strategic leadership, compliance with standards, and talent development to sustain growth and service excellence.

Responsibilities

• Lead and motivate a high-performing team at the Barnstaple site
• Oversee operational and financial objectives to drive profitability and efficiency
• Drive continuous improvement across quality repairs, customer service and commercial growth
• Ensure compliance with industry standards and develop business strategies
• Recruit, develop and retain top talent to sustain site performance

Job description

Salary: OTE £68,750 - basic salary up to £55,000 based on experience + 25% Bonus + Company Car/Car Allowance (£5,200) + Excellent Company Benefits

Location: Barnstaple

Are you a dynamic leader with a passion for operational excellence and customer satisfaction? FMG Repair Services is looking for an experienced General Manager to take full responsibility for the success of our busy site in Barnstaple. This is a fantastic opportunity to lead a close-knit team, take ownership of the site’s performance and make a visible impact across the operation. With the autonomy to drive profitability, efficiency and exceptional customer service, you’ll play a key role in the site’s continued success.

You will lead and motivate a high-performing team, oversee key operational and financial objectives, and drive continuous improvement across all aspects of the site. With a strong focus on quality repairs, customer service, and commercial growth, this is your opportunity to make a significant impact in a fast-paced, industry-leading environment.

As General Manager, you will optimise workflow, manage KPIs, and foster a culture of accountability and high performance. You'll work closely with senior leaders to ensure compliance with industry standards, develop business strategies, and recruit and develop top talent. If you’re a results-driven leader with experience in the automotive repair or related industries, this role offers the perfect blend of strategic and hands-on leadership. Join FMG Repair Services and drive success - apply today!

Why choose FMG RS?

• fantastic bonus schemes plus guaranteed average bonus when you're on holiday!
• Company Car/Car Allowance
• start with 25 days annual leave, of course, you’ll have public holidays too and an extra day off to celebrate your birthday!
• free life assurance (x2 your basic salary)
• exclusive colleague-only vehicle-leasing schemes
• pension & save-as-you-earn share scheme
• A Benefits App giving a huge range of retailer discounts and cashback deals
• well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
• Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!

We’re going places …

• We’re part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland and Spain, - few other businesses can offer you the volume, variety and long-term security as us;
• You’re rewarded for your part in our success - lots of customers means lots of work to share, which in turn means lots of opportunity to boost your earnings through our fantastic bonus schemes;
• We invest in you - We believe everyone should have the opportunity to better themselves and look to progress, not just within FMG RS but the wider ZIGUP business too;
• We’re growing - it’s an exciting time for the industry and we’re committed to being at the cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres;

Join the FMG RS family

With the best people in the industry within our Group, we really believe that no one else can do what we do as well as us. So what are you waiting for?

We are agile. We are experts. We are imaginative. We are reliable.
Keep your career moving, smarter.