General Manager

This is a full-time position responsible for the day-to-day running of the business. Responsible for leading the team in all sales and operational processes, with a keen eye for detail and ability to OWN IT. This role is accountable to various KPIs and is responsible for the recruitment, nurturing, and development of an elevated team capable of achieving them consistently.

The Benefits

Elevation is a core value, complemented by great company benefits including:

• Salary £30-32.5k (annual) with an OTE bonus up to an extra £6000 PA
• 20% discount across all Frasers Group facias
• Frasers 1000 bonus scheme
• Free Gym membership
• Monthly Frasers Group Champion - winners get double their salary for the month
• Reward and recognition with our Everlast Gyms monthly champions
• Training and development through Frasers Group with recognised, funded qualifications available including Level 3 & 5 in management & leadership
• Opportunity to enhance fitness knowledge with product training and deliver personal and group training sessions

The Responsibilities

• Represent Everlast Gyms as a fitness ambassador
• Demonstrate our elevated ways of working consistently
• Drive revenue from membership sales, product, and secondary streams to improve overall profitability
• Manage controllable costs such as stock orders and cleaning supplies to prevent wastage
• Lead by example on reception and the gym floor to enhance member experience
• Ensure delivery of central processes like FUNDAMENTALS, ASCEND & MOVE at high standards
• Promote national focuses & incentives like #WorkoutWednesday & #WeCommunicate
• Recruit, monitor, train, and onboard new team members
• Complete all operational processes to high standards regularly
• Provide honest, constructive feedback to support team development
• React resiliently and adaptively to challenges, finding solutions
• Manage policies and procedures including Health & Safety and pool plant operations
• Maintain high standards of cleanliness and presentation at all times

Our Principles

• Think without limits - think fast, fearlessly, and lead the team
• Own it and back yourself - take responsibility for basics, your role, and results
• Be relevant - for our people, partners, and the planet

Minimum Requirements

• Passion for health, fitness, and wellness
• Level 2 qualification in fitness (desirable)
• At least 1 year of management experience in the fitness industry
• Strong leadership qualities
• Adaptability in communication and management styles
• Positive, solutions-oriented mindset
• Exceptional interpersonal skills and a member champion mentality
• Driven, ambitious, and eager to learn and develop
• Flexibility to work hours including weekends and bank holidays as needed