General Manager

Chartwells Independent; Aldershot; On-site; GBP 40,000 - 55,000; Full time

Job summary

A prestigious hospitality provider is seeking a General Manager for their site at Beaulieu, New Forest. In this role, you will lead operations, manage a skilled team, and ensure exceptional visitor experiences. Ideal candidates will possess strong leadership skills, a background in hospitality, and an ability to exceed client expectations. The position offers a dynamic work environment with comprehensive benefits, including healthcare and discounts.

Benefits

Contributory pension scheme

Career development programs

Exclusive travel discounts

Supermarket discounts

Cashback rewards

Free access to wellness classes

Qualifications

• Strong background in managing high-quality hospitality operations.
• Proven experience leading large, diverse teams.
• Excellent planning and reporting skills.

Responsibilities

• Lead overall operations of public catering and events.
• Manage a high-performing team and exceed client expectations.
• Drive commercial opportunities to maximize revenue.

Skills

Experience in hospitality management

Excellent commercial acumen

Strong communication skills

Leadership and team management

Passion for food and service

Job description

Lead Something Truly Special – General Manager at Beaulieu, New Forest

Step into a role where no two days are the same. Surrounded by stunning landscapes and historic attractions, you will help shape exceptional visitor experiences. As General Manager at Beaulieu, one of the UK’s most iconic heritage destinations, you’ll play a key role in delivering outstanding hospitality at a truly unique venue.

At RA Venues, part of Compass Group UK & Ireland, we bring premium hospitality services to some of the UK’s most respected cultural and visitor attractions. We are now looking for an experienced and driven General Manager to lead our team at this flagship site in the heart of the New Forest.

Why Join Us

We believe in recognising and rewarding your hard work. Our comprehensive benefits package includes:

• Contributory pension scheme
• Career Pathways and MyLearning programmes to support your growth
• Fast access to a Digital GP and a wide range of healthcare benefits for you and your family
• Exclusive travel discounts with leading brands like TUI, Expedia and Booking.com
• Supermarket discounts including Tesco, Sainsbury’s and Morrisons
• Up to 44% off cinema tickets
• Cashback rewards every time you spend, with access to hundreds of popular brands
• Free access to wellness, mindfulness and exercise classes
• The ability to share these benefits with your friends and family

Located within a world-class visitor attraction, you’ll be based at a site that includes the National Motor Museum, Palace House, Cars on Film exhibition, extensive gardens, and much more. It’s a workplace like no other.

About the Role

As General Manager, you will lead the overall operations of public catering and conference and events at Beaulieu. You will be responsible for delivering excellent service, managing a high-performing team, and ensuring we meet both commercial goals and client expectations.

Key responsibilities include:

• Leading, training and developing a motivated, skilled team
• Managing all aspects of labour planning, cost control and forecasting
• Identifying and driving commercial opportunities to maximise revenue
• Maintaining strong client relationships and ensuring their expectations are exceeded
• Overseeing operational delivery across all food and hospitality services
• Ensuring compliance with company policies, health and safety standards and financial targets
• Supporting and delivering the venue’s growth strategy in partnership with the client

What We’re Looking For

You will bring experience in managing high-quality hospitality operations, ideally in conferences and events. You treat every site as your own business, are commercially minded, and thrive on delivering exceptional customer service. You are an inspiring leader who motivates teams, manages budgets confidently, and consistently seeks improvement.

You should have:

• A strong background in hospitality or event management
• Excellent commercial and financial acumen
• Proven experience leading large, diverse teams
• Strong communication, planning and reporting skills
• A genuine passion for food, service and innovation

About Us

RA Venues is part of Compass Group UK & Ireland. We deliver brilliant food, hospitality and service experiences at some of the country’s most recognisable destinations. From heritage sites and museums to leading cultural attractions, our teams are passionate about creating memorable moments for every guest.

We are committed to creating an inclusive and welcoming workplace. We value diversity, respect individual strengths, and strive to ensure everyone feels supported and empowered to grow.

Job Reference: com/2211/64305002/52580451/SU

Join us at Beaulieu and be part of something truly exceptional.

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Job Reference: com/2507/64305002/52580451/SU