General Manager

Prezzo Italian; Aberdeen City; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Tronc

Company pension scheme

Life assurance 2x salary

Paid holiday allowance

Refer a friend bonus (up to £1,000)

Free meals on shift

Birthday off

Employee assistance

Job summary

Prezzo Italian is seeking a General Manager to lead one of our restaurants with energy and a strong people focus. You will set the standard for service, lead your team to deliver exceptional hospitality, and drive the local business through strategic planning and hands-on leadership.

You will shape the guest experience, manage the P&L, and partner with the Brand and support office to ensure consistent execution and growth across dining formats.

Qualifications

• Proven leadership as a GM or senior manager in busy hospitality.
• Strong commercial instinct with ability to read a P&L and drive sales.
• Outstanding people skills with focus on coaching and development.

Responsibilities

• Lead on service standards, guest experience and hospitality with warmth and confidence.
• Own and grow the restaurant's revenue and margins through planning and execution.
• Develop and coach the local team to deliver consistent results and career growth.
• Own health & safety, licensing and compliance across the operation.

Skills

Leadership

P&L management

Guest experience

Team development

Job description

General Manager, Prezzo Italian

Most restaurant brands are askingyou to keep the lights on. We're asking you to help write the next chapter.

You can't miss Prezzo Italianright now. Our refurbished restaurants look stunning, with more on the way, andthe food has never been better. Guests are noticing and the momentum is real.Now we need General Managers who will take it from here: true restaurateurs wholead from the front.

Who we are

Brava Hospitality Group is thehome of great restaurant brands. We're the group behind Prezzo Italian, intowns and cities right across the UK, and a collection of much-loved centralLondon restaurants: Jamie's Italian, Riding House Café, Nessa, Yasmin, MortimerHouse Kitchen and, most recently, Bolo by Gennaro. And we're growing thefootprint of every one of our brands. We're restaurant people at heart, and webelieve every guest deserves brilliant food and exceptional hospitality fromteams who love what they do.

Prezzo Italian has been bringingthe Italian classics to towns and cities across the UK since 2000. For our 25thbirthday we gave it a fresh start: a brand-new look, beautifully redesignedrestaurants, and a menu built around the dishes people love, made fresh andcooked properly. Prezzo Italian is the home of the Italian classics.

We're a business on the way up,and the people who join us now will shape where it goes next.

The role

As a General Manager at PrezzoItalian, this restaurant is yours. You set the standard, build the team, anddecide what kind of place it is to eat and to work.

We mean that. Our GMs choosetheir own local specials. They know their community and are trusted to act onit. Our support office is there to back you, not to second-guess you.

At Prezzo Italian, it all comesdown to two things: the impression we make and the connections we build. Everyguest should leave feeling genuinely looked after, not just served. That startswith how we treat each other. Teams who look out for one another, have funtogether and take pride in what they do create the moments guests remember andcome back for. As GM, you set that tone.

You'll be joining at the momentthe hard work starts paying off. The food is right, and with every restaurantin our estate set to be refreshed over the next 18 months, there's plenty moreto come. What makes the difference now is leadership on the floor, and that'syou.

What a great first year lookslike: a team that wants to stay, guests who come back by name, a P&L you'reproud to walk your Regional Operations Manager through, and a restaurant yourcommunity talks about.

What you'll be responsible for

Leading your team

• Recruit, train and develop a team that deliversexceptional hospitality with warmth and confidence.
• Build a team that genuinely connects, with each otherand with every guest, and makes a lasting impression every time: clearstandards, honest feedback, and wins celebrated out loud.
• Develop your team, identifying and nurturing top talentand giving them the same chances to grow that we'll give you.
• Plan rotas that balance guest demand, labour cost andyour team's wellbeing.

Delighting guests

• Be the face of the restaurant, on the floor at themoments that matter, making sure every guest's first and last impression is onethey remember.
• Deliver the Italian classics exactly as they should be,every shift, every plate.
• Turn first-time visitors into regulars and Club Prezzomembers.
• Handle feedback with grace and use it to get better.

Running a successful business

• Own your P&L: drive sales, manage costs and protectmargin.
• Spot local opportunities and act on them, from specialsto community partnerships and local marketing.
• Grow every channel, including dine-in, dine-at-home andevents.
• Use data and KPIs to make sharp decisions, and explainthem clearly.

Keeping standards high

• Lead on food safety, health and safety, licensing andPeople compliance.
• Keep the restaurant looking and feeling the way ourguests now expect.
• Manage stock, cash and security with care.

What we’re looking for

Are you a Prezzo person? You'rewarm, genuine and generous with your time. You love great food and you lovepeople even more. You make every guest feel welcome from the moment they walkin, you lift the team around you, and you take pride in getting the littlethings right. You bring energy, a sense of fun, and the confidence to make thecall.

You've run a restaurant, oryou're a senior manager who is ready to. You know what a great Friday nightfeels like, and you know what it takes to get there.

• Proven leadership as a General Manager or seniormanager in busy, guest-focused hospitality.
• Commercial instinct. You've grown sales, hit KPIs andcan read a P&L without flinching.
• A people-first approach. Your best results come throughthe team you've built and the people you've developed.
• Pride in food and exceptional hospitality. You noticethe details, and you care when something isn't right.
• Ownership. You'd rather be trusted to make the callthan told what to do.
• Solid knowledge of People practices, licensing, foodsafety and health and safety.

Come from another casual diningbrand, a pub group, hotels or fine dining? Great. What matters most is how youlead, not where you've led.

What's in it for you

You'll give a lot to this role.Here's what we give back.

Reward

• Tronc, so you share in the success of a busy restaurant
• Company pension scheme
• Life assurance at 2x your salary
• Paid holiday allowance, with the option to buy up to 5extra days
• Refer a friend and earn up to £1,000

Time and wellbeing

• Your birthday off, every year
• Free or heavily subsidised meals on shift
• 24/7 GP helpline and Employee Assistance Programme(EAP)
• Optional health cash plan
• Stream (formerly Wagestream), our financial wellbeingapp: access pay you've already earned, save straight from your pay, and gettools and guidance to manage your money, plus Salary Finance and Cushon options
• Free regulated mortgage advice

Perks

• 50% off at Prezzo Italian
• 25% off at every other Brava restaurant
• Share 25% off with up to 5 friends and family, evenwhen you're not there
• Free Tastecard and the Hospitality Rewards app forretail discounts
• Electric car scheme after one year's service

Your future

• Ongoing development and coaching
• Step up into cluster and regional roles
• Opportunities across our other brands
• Secondments and projects in our support office

Ready to lead what's next?

This is an exciting time forPrezzo Italian, and where we go next will be shaped by the GMs who join us now.

If you've been waiting for a role where you're trusted, backed and rewarded for what you build, this is it. We'dlove to hear from you.

Brava Hospitality Group is an equal opportunities employer. We welcome applications from everyone, and we'll make reasonable adjustments at any stage of the process.