General Maintenance Assistant

Kingston University Service Company Ltd; City Of London; On-site; GBP 33,000; Full time

Job summary

A university service company in the City of London is seeking a General Maintenance Assistant to handle both planned maintenance and urgent repairs. This role requires proven experience in general maintenance, with skills in plumbing and carpentry. You will provide vital support to campus events and ensure facilities are well maintained, contributing directly to the student experience. Apply today to join a friendly team offering opportunities for skill development.

Qualifications

• Proven experience in general maintenance or as a semi-skilled tradesperson.
• Hands-on skills in carpentry, plumbing, and general repairs.
• Good IT skills and confidence using portable tools.

Responsibilities

• Carry out planned preventive maintenance and regular building inspections.
• Respond to reactive maintenance issues such as plumbing and minor repairs.
• Provide excellent customer service to students and staff.

Skills

General maintenance

Problem-solving

Customer service

Carpentry

Plumbing

Painting

Health & Safety awareness

Job description

General Maintenance Assistant

Location: Knights Park, KT1 2QJ

Salary: £32,826 per annum + Excellent Benefits!

Contract: Full-time, Permanent

Hours: 37 per week, Monday-Friday

Kingston University Services Company (KUSCO) provides a comprehensive repair and maintenance service across Kingston University sites, helping to ensure the smooth running of our campuses, facilities, and equipment.

We're looking for a General Maintenance Assistant to join our team at Knights Park.

This is a varied role where no two days are the same - you'll be involved in everything from planned maintenance to urgent repairs, as well as supporting campus activities and events.

What you'll be doing

Your main base will be Knights Park Campus, with occasional work at nearby halls of residence and future new builds.

• Carrying out planned preventive maintenance (PPMs) and regular building inspections.
• Responding to reactive maintenance issues, such as plumbing, electrical, and minor repair works.
• Fixing and maintaining facilities (e.g., lamp changes, unblocking sinks/toilets, fixing taps, minor carpentry, painting, decorating).
• Using mechanical knowledge to troubleshoot systems, interpret building drawings, and support technical issues.
• Managing equipment, tools, and stock relevant to your role.
• Providing monthly maintenance reports and meeting with your supervisor for updates.
• Delivering excellent customer service to students and staff.

You'll also occasionally support non-maintenance activities (training provided), such as:

• Assisting with fire alarm response and investigations.
• Locking and unlocking buildings.
• Supporting the Knights Park Flood Defence Team.
• Helping with campus events, exhibitions, and degree shows.

What we're looking for

To succeed in this role, you'll bring a mix of maintenance skills, problem-solving ability, and a customer-focused approach.

• Proven experience in general maintenance or as a semi-skilled tradesperson.
• A broad knowledge of building maintenance and engineering services.
• Hands-on skills in carpentry, plumbing, painting, and general repairs.
• Experience completing PPMs and handling reactive maintenance.
• Confidence working with portable tools, small plant, ladders, and equipment.
• Health & Safety awareness, with the ability to work safely at heights.
• Good IT skills, able to use facility management systems and mobile devices.
• Strong communication skills - both written and verbal.
• A flexible, team-oriented approach with the ability to work independently when needed.

It's essential that you have:

• Full UK driving licence

It would be great if you had:

• IOSH qualification
• Knowledge of permit-to-work systems
• Experience in a commercial or campus environment

Why join us

This is a hands-on, rewarding role where your work directly supports the student and staff experience at Kingston University.

You'll join a friendly team, enjoy a varied workload, and have opportunities to develop your skills further.

If you have the experience and enthusiasm to make a difference in this role, apply today!